Call Handler
8 months ago
To take telephone calls from patients and accurately record all essential information on the Adastra system. On receipt of patient call, search computerised patient records, checking patient details and patient confidentiality, working within BADGER and service contract KPIs and legislative requirements Identify callers requiring an immediate emergency response and refer to appropriate emergency ambulance service Maintaining confidentiality at all times with particular reference to patient confidentiality and Data Protection Act Advise the Team Leader of any problems and take appropriate action as directed Contribute to the continuous improvement of service provision in BADGER communicating service user feedback to the Team Leaders where appropriate To ensure that at the end of shift working areas are left clean and tidy To perform any other relevant duties that may be dictated by the changing needs of the service To provide emergency Receptionist cover at Treatment Centers. Acting as chaperone for the duty doctor as and when required Any other ad hoc duties as and when required.
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Call Handler
2 days ago
Birmingham, United Kingdom Office Angels Full time**Job Type**:Temporary Interim Contract **Job Role**:Call Handler **Hours**:30 hours per week, Monday to Friday, 10.00am until 4:00pm **Pay**: £9.50 per hour **Location**:Birmingham **Start Date**: Immediately Do you have a passion for delivery excellent customer service and enjoy taking an active role in support others? Office Angels are currently...
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Call Handler
1 week ago
Birmingham, United Kingdom Office Angels Full time**Job Type**:Temporary Contract **Job Role**:Call Handler **Hours**:32.5 hours per week, Monday to Friday, 9.30am until 4:00pm **Pay**: £9.50 **Location**:Birmingham **Start Date**: Immediately Do you have a passion for delivery excellent customer service and enjoy taking an active role in support others? Office Angels are currently recruiting for...
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Call Handler
7 months ago
Birmingham, United Kingdom Euro Parking Services Limited Full timeEuro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We currently manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year **Job description** As a **Call Handler**, your responsibilities will include: - Manage and respond...
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Customer Call Handler
2 days ago
Birmingham, United Kingdom Huntswood Full timeHuntswood have a great opportunity for people with excellent customer service skills. Would you like to use your call centre or customer service experience but want the chance to work from home and not have to work shifts or weekends, then we have a rolefor you. Your roll would be as a Customer Call handler for a large and well known pension's provider....
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Call Handler no Weekends!
7 days ago
Birmingham, United Kingdom The Recruitment Co Full time**Call Handler** **Start date ASAP** **Ongoing temp role** - **This is a site based role so you must be able to commute to the office in Birmingham (B1)**_ **What are we looking for?** - Excellent communication skills - Strong IT experience - Attention to detail - Previous contact centre/call handler experience **Hours of work -** - Monday to Friday, 9am to...
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Call Handler
1 week ago
Birmingham, United Kingdom Service Care Full timeService Care Solutions are currently recruiting for a Band 3 NHS Patient Relations Call Handler to work within the University Hospitals of Birmingham on a 3 month ongoing temporary agency contact. **Hours** 37.5 hours per week (Monday-Friday) **Rates** £12.03 PAYE paid weekly through direct engagement Subject to Holidays and Pension payments **Main...
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Call Handler
7 days ago
Birmingham, United Kingdom The Recruitment Co Full time**Call Handler - Birmingham** **Salary - Hourly rate - £9.90 per hour - paid weekly** **Hours - Monday-Friday 9am - 17:30pm** **Role - Temp ongoing** **Location - 1 Vctoria Square, Birmingham B1 1BD** **Role Overview** **Key Responsibilities** - Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate -...
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Care Navigator/call Handler
7 months ago
Birmingham, United Kingdom St Heliers Medical Practice Full time**Job description** **Job Overview**: A part-time Care navigator/call handler is required in a large, busy GP surgery. To receive, assist and direct patients in a courteous, efficient and effective way, navigating them to appropriate services or healthcare professionals via the telephone. Answering a high volume of calls and providing general clerical and...
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Bookings Call Handler
6 days ago
Birmingham, United Kingdom InHealth Full timeInHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our...
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Bookings Call Handler
6 days ago
Birmingham, United Kingdom InHealth Full timeInHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our...
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Contact Centre Call Handler
7 months ago
Birmingham, United Kingdom HealthHarmonie Full time**Job Title: Contact Centre Call Handler** **Contract Type: Permanent** **Hours: Full-time - 37.5 hours per week** **Location: Edgbaston, Birmingham (B15 3BU)** **Salary: Competitive + incentive scheme **Benefits** - Incentive scheme - £250 quarterly bonus - Ongoing Support and Training - Excellent Career Progressions - with many members of our...
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Contact Centre Call Handler
1 week ago
Birmingham, United Kingdom HealthHarmonie Full time**Job Title: Contact Centre Call Handler** **Contract Type: Permanent** **Hours: Part Time - 24 hours per week** **Shift Pattern: Monday to Thursdays (1600 PM - 2000 PM) & Saturdays (0900 AM to 1700 PM)** **Location: Edgbaston, Birmingham (B15 3BU)** **Salary: £9.74** HealthHarmonie Ltd is a fast-paced, growing organisation that operates from the...
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Complaints Handler
4 days ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Agent (Call Centre) for the complaints team** **Birmingham** **Immediate Start (on Monday 31st October)** **Ongoing Temporary positions** **£9.90 per hour** **Monday - Sunday (5 days out of 7 including weekend and bank holidays)** **About The Company**: A West Midlands Travel Company is looking to take on Complaints handler to join their...
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Part Time Call Handler
1 week ago
Birmingham, United Kingdom Cordant Contact Centre Full time**Call Handler - Government Campaign (Vaccine rollout)** **Part time hours - 20 hours per week** **Start date ASAP Ongoing temp role** You will be required to have your own equipment for this role - it must be a **Windows 10 laptop or desktop computer**. Mac or Google systems are not compatible and cannot be used. **What are we looking for?**: - Previous...
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Contact Centre Call Handler
7 months ago
Birmingham, United Kingdom HealthHarmonie Full time**Job Title: Contact Centre Call Handler** **Contract Type: Permanent** **Hours: Part Time - 24 hours per week** **Location: Edgbaston, Birmingham (B15 3BU)** **Salary: Competitive + incentive scheme** **Shift patterns** **Mon - Thurs 4pm - 8pm & Sat 9am - 5pm (office based) **Benefits** - Incentive scheme - £250 quarterly bonus - Ongoing Support and...
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Complaints Handler
1 week ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Agent (Complaints Handler/ Digital Online)** **Birmingham** **Immediate Start** **Ongoing Temporary positions** **£9.90 per hour** **Monday - Sunday (5 days out of 7 including weekend and bank holidays)** **About The Company**: A West Midlands Travel Company is looking to take on Call Advisor's to join their Digital team at peak season....
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Commercial Account Handler
1 week ago
Birmingham, United Kingdom RecruitmentService.uk Full time**Job Title**: Commercial Account Handler **Location**: Birmingham (Off Junction 1 M5) **Salary**: Negotiable on Experience with uncapped commission bonus’s Due to their continued success and growth, our client at RBA Commercial Insurance Ltd have a fantastic opportunity for a Commercial Account Handler. - Dealing with a book of existing customers...
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Commercial Account Handler
6 days ago
Birmingham, United Kingdom RecruitmentService.uk Full time**Commercial Account Handler / Insurance Account Broker** **Job Title**: Commercial Account Handler **Location**: Birmingham (Off Junction 1 M5) **Salary**: Negotiable on Experience with uncapped commission bonus’s Due to their continued success and growth, our client RBA Commercial Insurance Ltd has a fantastic opportunity for a Commercial Account...
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Appeals Handler
2 days ago
Birmingham, United Kingdom Smart Parking Full time** Exciting New Role available at Smart Parking (Bickenhill Office, Marston Green nr. Birmingham Airport)** **PCN team - Appeals Handler** Are you looking for a challenging new role at a friendly business, with a great working environment and an open door for your future prospects? Then look no further than Smart Parking.... **ROLE DESCRIPTION** Role...
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Complaint Handler
1 week ago
Birmingham, United Kingdom Euro Parking Services Limited Full time**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...