Call Handler

4 weeks ago


Birmingham, United Kingdom Badger Group Full time

To take telephone calls from patients and accurately record all essential information on the Adastra system. On receipt of patient call, search computerised patient records, checking patient details and patient confidentiality, working within BADGER and service contract KPIs and legislative requirements Identify callers requiring an immediate emergency response and refer to appropriate emergency ambulance service Maintaining confidentiality at all times with particular reference to patient confidentiality and Data Protection Act Advise the Team Leader of any problems and take appropriate action as directed Contribute to the continuous improvement of service provision in BADGER communicating service user feedback to the Team Leaders where appropriate To ensure that at the end of shift working areas are left clean and tidy To perform any other relevant duties that may be dictated by the changing needs of the service To provide emergency Receptionist cover at Treatment Centers. Acting as chaperone for the duty doctor as and when required Any other ad hoc duties as and when required.


  • Call Handler

    2 weeks ago


    Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time

    **Job Title: Call Handler** **Salary: £20,000 plus excellent benefits package** **Location: Birmingham/Hybrid** **Hours**: **Rotating shifts between 8am - 8pm Monday to Saturday (approx. one Saturday a month)** **Occasional Sunday and Bank Holiday working may be required.** **Description**: Due to promotion and increased workload, we are currently...

  • Call Handler

    2 weeks ago


    Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time

    **Job Title: Call Handler** **Salary: £20,000 plus excellent benefits package** **Location: Birmingham/Hybrid** **Hours**: **Rotating shifts between 8am - 8pm Monday to Saturday (approx. one Saturday a month)** **Occasional Sunday and Bank Holiday working may be required.** **Description**: Due to promotion and increased workload, we are currently...

  • Call Handler

    2 weeks ago


    Birmingham, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Call Handler** **Salary: £20,000 plus excellent benefits package** **Location: Birmingham/Hybrid** **Hours**: **Rotating shifts between 8am - 8pm Monday to Saturday (approx. one Saturday a month)** **Occasional Sunday and Bank Holiday working may be required.** **Description**: Due to promotion and increased workload, we are currently...

  • Call Handler

    2 months ago


    Birmingham, United Kingdom Office Angels Full time

    **Job Type**:Temporary Interim Contract **Job Role**:Call Handler **Hours**:30 hours per week, Monday to Friday, 10.00am until 4:00pm **Pay**: £9.50 per hour **Location**:Birmingham **Start Date**: Immediately Do you have a passion for delivery excellent customer service and enjoy taking an active role in support others? Office Angels are currently...

  • Call Handler

    7 days ago


    Birmingham, United Kingdom Euro Parking Services Limited Full time

    Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We currently manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year **Job description** As a **Call Handler**, your responsibilities will include: - Manage and respond...


  • Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: Working for a busy recruitment agency based in Edgbaston. We are looking for an Inbound call handler to work within our Industrial & Driving division. Key Duties & Responsibilities - Answering incoming calls - Taking messages - General office duties including electronic filing / photocopying - An excellent telephone manner - Possess...

  • Call Handler

    4 weeks ago


    Birmingham, United Kingdom Service Care Full time

    Service Care Solutions are currently recruiting for a Band 3 NHS Patient Relations Call Handler to work within the University Hospitals of Birmingham on a 3 month ongoing temporary agency contact. **Hours** 37.5 hours per week (Monday-Friday) **Rates** £12.03 PAYE paid weekly through direct engagement Subject to Holidays and Pension payments **Main...

  • Call Handler X 2

    1 month ago


    Birmingham, United Kingdom Office Angels Full time

    **Job Type**:Temporary Interim Contract **Job Role**:Call Handler x 2 **Hours**:30 hours per week, Monday to Friday, 10.00am until 4:00pm **Pay**: £9.50 per hour **Location**:Birmingham **Start Date**: Immediately Do you have a passion for delivery excellent customer service and enjoy taking an active role in support others? Office Angels are...

  • Call Handler X 2

    2 weeks ago


    Birmingham, United Kingdom Office Angels Full time

    **Job Type**:Temporary Interim Contract **Job Role**:Call Handler x 2 **Hours**:30 hours per week, Monday to Friday, 10.00am until 4:00pm **Pay**: £9.50 per hour **Location**:Birmingham **Start Date**: Immediately Do you have a passion for delivery excellent customer service and enjoy taking an active role in support others? Office Angels are...


  • Birmingham, United Kingdom St Heliers Medical Practice Full time

    **Job description** **Job Overview**: A part-time Care navigator/call handler is required in a large, busy GP surgery. To receive, assist and direct patients in a courteous, efficient and effective way, navigating them to appropriate services or healthcare professionals via the telephone. Answering a high volume of calls and providing general clerical and...


  • Birmingham, United Kingdom St Heliers Medical Practice Full time

    **Job description** **Job Overview**: A part-time Care navigator/call handler is required in a large, busy GP surgery. To receive, assist and direct patients in a courteous, efficient and effective way, navigating them to appropriate services or healthcare professionals via the telephone. Answering a high volume of calls and providing general clerical and...

  • 999 Call Handler

    2 weeks ago


    Birmingham, United Kingdom Blue Arrow Full time

    **999 Mobile Call Handler / Customer Advisor / Call Centre Advisor** **Location: Birmingham** **Salary: £11.80 - £20.18 per hour** **Hours: PART Time 25 hours** **Pattern: 08.00AM-23.00PM, Will work any 5/7 days. (5 hour shift within these hours)** **Temp to Perm opportunities** **REGISTER NOW - REGISTRATION TAKES 9 minutes on our APP.** **Training...

  • 999 Call Handler

    2 weeks ago


    Birmingham, United Kingdom Blue Arrow Ltd Full time

    999 Mobile Call Handler / Customer Advisor / Call Centre Advisor Location: Birmingham **Salary**: £11.80 - £27.49 per hour Hours: Full Time 37.5 hours Pattern: 06.00am-23.00pm will work any 5/7 days (7.5 hour shift within those hours) Contract: Temp to Perm Opportunities Start Date: 15th April 2024 REGISTER NOW - REGISTRATION TAKES 9 minutes on our...

  • 999 Call Handler

    2 weeks ago


    Birmingham, United Kingdom Blue Arrow Ltd Full time

    999 Mobile Call Handler / Customer Advisor / Call Centre Advisor Location: Birmingham **Salary**: £11.80 - £27.49 per hour Hours: Full Time 37.5 hours Pattern: 06.00am-23.00pm will work any 5/7 days (7.5 hour shift within those hours) Contract: Temp to Perm Opportunities Start Date: 15th April 2024 REGISTER NOW - REGISTRATION TAKES 9 minutes on our...

  • 999 Call Handler

    3 days ago


    Birmingham, United Kingdom Blue Arrow Full time

    **999 Mobile Call Handler / Customer Advisor / Call Centre Advisor** **Location: Birmingham** **Salary: £11.03 - £20.18 per hour** **Hours: PART Time 25 hours** **Pattern: 08.00AM-21.00PM, Will work any 5/7 days. (5 hour shift within these hours)** **Temp to Perm opportunities** - REGISTER NOW - REGISTRATION TAKES 9 minutes on our APP._ **Training will...

  • 999 Call Handler

    1 day ago


    Birmingham, United Kingdom Blue Arrow Ltd Full time

    999 Mobile Call Handler / Customer Advisor / Call Centre Advisor Location: Birmingham **Salary**: £12.58 - £28.17 per hour Hours: Full Time 37.5 hours Pattern: 06.00am-23.00pm will work any 5/7 days (7.5 hour shift within those hours) Contract: Temp to Perm Opportunities Start Date: 13th May 2024 REGISTER NOW - REGISTRATION TAKES 9 minutes on our...

  • 999 Call Handler

    2 weeks ago


    Birmingham, United Kingdom Blue Arrow Full time

    999 Mobile Call Handler / Customer Advisor / Call Centre Advisor Location: Birmingham **Salary**: £11.80 - £27.49 per hour Hours: Full Time 37.5 hours Pattern: 08.00am-23.00pm will work any 5/7 days Contract: Temp to Perm Opportunities Start Date: 4th September or 18th September 2023 REGISTER NOW - REGISTRATION TAKES 9 minutes on our APP. Training...

  • Pod Call Handler

    2 months ago


    Birmingham, United Kingdom South Doc Services Full time

    We are a centralised prescription ordering department for GP Practices. We are currently based at West Heath Medical Centre in Northfield. The POD Call handler will be working with various member practices in the South Birmingham area, requiring extra support to deliver efficient prescribing processes thus reducing medicines waste and delivering better...

  • Pod Call Handler

    2 months ago


    Birmingham, United Kingdom South Doc Services Full time

    We are a centralised prescription ordering department for GP Practices. We are currently based at West Heath Medical Centre in Northfield. The POD Call handler will be working with various member practices in the South Birmingham area, requiring extra support to deliver efficient prescribing processes thus reducing medicines waste and delivering better...

  • Pod Call Handler

    1 month ago


    Birmingham, United Kingdom South Doc Services Full time

    We are a centralised prescription ordering department for GP Practices. We are currently based at West Heath Medical Centre in Northfield. The POD Call handler will be working with various member practices in the South Birmingham area, requiring extra support to deliver efficient prescribing processes thus reducing medicines waste and delivering better...