Contact Centre Agent
5 months ago
**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)**
**Basic Salary £20,000 & commission & bonus - OTE 28k+**
**The Role involves**:
Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or queries.
As Booking Centre Consultant your duties will include:
**Key Tasks**:
- Ensure that all reception booking procedures are carried out, ensuring a steady and realistic flow of available work through the workshop and adhering to the recall process.
- Handling incoming service related calls, provide advice to customers and / or arranging relevant bookings
- Making follow up calls after service visit
- Calling lapsed customers and chasing service reminder bookings
**The Person**:
Experience in the motor trade advantageous (although we would be keen to see applicants from other industries).
To be successful for this role you will need:
- Previous experience in Customer Service / Reservations / making bookings advantageous
- A polite and friendly personality
- Ability to work well under pressure
- Excellent telephone manner
- Computer literate (experience of Kerridge would be advantageous but-in-house training can be given)
- Exceptional communication skills
- A strong focus on customer satisfaction
- Good administration and organisation skills
- Ability to negotiate and influence situations
- Basic understanding of how a vehicle works
**Benefits**:
- 22 days annual leave increasing on tenure plus 8 days bank holidays
- Eyecare Vouchers
- Loyalty & Long Service Awards
- Life Insurance (after qualifying period)
- Car Leasing Scheme (after qualifying period)
- Workplace Pension Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacturer
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00 per year
**Benefits**:
- Company pension
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Twickenham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Contact Centre Agent
5 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
5 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
5 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
5 months ago
Twickenham, United Kingdom Currie Easy Self Storage Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
5 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Representative
5 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 29k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Reservation Agent
5 months ago
Twickenham, United Kingdom Holiday Inn London - Brentford Lock Full time**Reservation Agent**: **Reservations - Holiday Inn London - Brentford Lock**: **Contract**:Part time** **Salary**:£12.20 (3 Days per week)****: The Holiday Inn Brentford Lock nestled overlooking the scenic waterways of the Grand Union Canal. This four-star hotel is located in west London and has been created for comfort and style and offers a warm and...
-
Field Agent
5 months ago
Twickenham, United Kingdom Resolvecall Full time**Field Agent Position based in Twickenham (TW Applicants only)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...
-
Field Agent
2 months ago
Twickenham, United Kingdom CV-Library Full timeJob Title: Debt Resolution Officer Location: Twickenham Salary: £35,000 basic salary (£44,500 OTE) The Role Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premisses of the client's customers and performing the following functions...
-
Maintenance
5 months ago
Twickenham, United Kingdom Care UK Residential Care Services Full time**Whitefarm Lodge**: **£13.37 - £14.45 p/h**: **You**: You’re a caring, can-do person with experience working in building maintenance. Ideally, some of that has been gained in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. As well as being very practical, you like dealing with people....
-
Surveyor
5 months ago
Twickenham, United Kingdom AMSL Full time**The Arora Group** is one of the largest private owner and operator of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few...
-
Residential Surveyor
3 weeks ago
Twickenham, United Kingdom LSL Property Services Plc Full timeAbout the RoleWe are seeking experienced Residential Surveyors to join our team in West London, supporting the growing volume of Mortgage Valuation work for leading lenders. Our nationwide coverage and local knowledge enable us to offer concise postcode coverage, reducing travel time and increasing productivity.Key ResponsibilitiesConduct property...
-
Residential Surveyor
3 weeks ago
Twickenham, United Kingdom LSL Property Services Plc Full timeAbout UsLSL Property Services Plc is the UK's leading residential surveying firm, providing property risk expertise and residential surveying services since 1989. With a nationwide coverage and invaluable local knowledge, we offer the most concise postcode coverage available amongst any corporate brand.Our TeamWe're part of a large network of lenders,...
-
Residential Surveyor
3 weeks ago
Twickenham, United Kingdom LSL Property Services Plc Full timeJob ProfileLSL Property Services Plc is the UK's leading residential surveying firm, providing property risk expertise and surveying services nationwide. With over 600 surveyors across the UK, we offer unparalleled coverage and local knowledge.We're part of a large network of household names, working with lenders, intermediaries, social housing entities, and...
-
Bank Receptionist
5 months ago
Twickenham, United Kingdom Practice Plus Group Full time**About The Role**: Looking for a way to make the most of your communication, organisation and administration skills? As a ** Bank Receptionist** at our service, you’ll be a **main point of contact** and liaison patients coming into our various Primary Care Centres as well as staff members. You’ll be providing support in the smooth running of the...
-
HGV Technician Vacancy
2 weeks ago
Twickenham, United Kingdom Octane Recruitment Full timeJob Title: HGV Technician VacancyJob Summary:Octane Recruitment is seeking an experienced HGV Technician to join one of the leading companies in the area supplying first-class solutions in the HGV Market.Key Responsibilities:• Vehicle Servicing• Fault Finding using high-tech Diagnostic Equipment• Repairs including mechanical and ancillary equipment,...
-
Bank Receptionist
5 months ago
Twickenham, United Kingdom Practice Plus Group Full time**About The Role**: Looking for a way to make the most of your communication, organisation and administration skills? As a** Bank Receptionist** at our service, you’ll be a **main point of contact** and liaison patients coming into our various Primary Care Centres as well as staff members. You’ll be providing support in the smooth running of the centre...
-
Trainee Psychological Wellbeing Practitioner
5 months ago
Twickenham, United Kingdom Richmond Borough Mind Full time**Job Description Post Title**: Trainee Psychological Wellbeing Practitioner (PWP) NHS Band: 4 Job Purpose This is a training role within the Improving Access to Psychological Therapies Programme (IAPT). The post-holder will work within the IAPT service providing high volume low intensity interventions whilst undertaking a programme of training for this...
-
Ophthalmology Nurse Position
2 weeks ago
Twickenham, United Kingdom Vetisco Full timeWe are a friendly and supportive team at Vetisco with a focus on providing a personal, caring service to our clients. As a Registered Veterinary Nurse in Ophthalmology, you will see a high number of ophthalmology cases, including second opinion work. This is a great opportunity for a newly qualified RVN who is ready to take the next step of their career.What...
-
Reservations Executive
2 months ago
Twickenham, United Kingdom Aimbridge Hospitality Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,500 hotels and resorts across the world. This brand-new partnership with Aimbridge Hospitality will see the property undergo extensive refurbishment from with the hotel fully rebranded as a 150 bedroom Radisson Red hotel. The hotel’s...