Customer Service Administrator

5 months ago


Wirral, United Kingdom Prestige Recruitment Group Full time

Customer Service Administrator in Financial Services

Are you a dedicated professional with experience in a financially regulated environment? we have a fantastic opportunity for you to join a Liverpool City Centre based company where you will be responsible for updating customers policies with financial and Pensions information,

Key Responsibilities:
As a Customer Service Administrator, you will play a critical role in maintaining high standards of customer service. Your responsibilities will include:

- Efficiently manage and administer financial policies and benefits, ensuring accuracy and compliance with industry regulations.
- updating details, and assisting with changes in circumstances
- General administration

Financial Services Experience: Previous experience in a financially regulated environment is essential.

Policy and Benefits Experience

Knowledge of policy administration and employee benefits is a distinct advantage.

A strong commitment to providing top-notch service and resolving customer issues with empathy and efficiency.
- The office is located in the heart of Liverpool city centre, providing easy access to transportation and local amenities.
- They offer a competitive salary ranging from £22,000 to £24,000, reflecting your skills and expertise.
- Enjoy a comprehensive benefits package that includes perks such as healthcare, retirement planning, and more.

INDT1

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: In person



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