Customer Service Administrator
3 months ago
_**Who are we?**_
Einhell is one of the fastest growing consumer brands within the home improvement and garden industry. Founded as Hans Einhell GmbH in 1964 and based in the Bavarian town of Landau an der Isar in Germany, the company has grown into an international, publicly listed corporation that employs some 1,800 people in over 40 countries across the globe. Einhell branded products are selling in over 90 countries, with a global turnover in excess of £1 Billion Euro (2022).
Our expertise in outstanding service and innovative products, such as the Power X-Change battery platform places Einhell in the position of sustainable and international growth for many years to come.
We are now looking for a driven Customer Service Administrator to help us support our customers with excellent service.
- **About the role**_
An example of your responsibilities will be:
- Inputting and processing new customer warranty claims
- Arranging customer collections and returns
- Ordering spare parts for products under warranty
- **What we are looking for**:_
- Have experience working within customer service/retail (call centre experience would be desirable)
- Interest in working within a fast-paced customer service sector
- Have strong organisational skills and work to a high standard of accuracy
- A people’s person who thrives within a team
- Be able to work on their own initiative and able to solve problems independently
- **Benefits**_
- Permanent, full-time position starting as soon as possible
- Salary: £22,500-£23,500 (plus potential annual bonus for permanent positions)
- Access to multiple skill building workshops
- Free on-site parking
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00-£23,500.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person
Reference ID: Customer Service Administrator
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