Cancer Two Week Rule Booking Clerk

6 days ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

We are looking for a proactive and motivated individual who enjoys working in a challenging and busy environment as we look to expand our Booking Services Team at Lancashire Teaching Hospitals NHS Trust.

These are challenging yet exciting, times for our hospitals as we move forward into the new collaborative NHS world in which our roles and relationships will take greater prominence as the entire NHS recovers from the ongoing effects of the Covid-19 pandemic.

What won’t change, however, is our vision to always provide excellent care with compassion to our communities. Our ambition, success, identity and values remain so important in recruiting and retaining the best staff as well as developing and delivering excellent services.

Working within the main booking team the Two Week Rule Booking Clerk will work closely with patients, specialty teams and the central Cancer Team and other key stakeholders to ensure patients are moved swiftly through their cancer pathways whist ensuring adherence to national waiting time standards and best practice.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

To provide an efficient and high quality Two Week Rule booking service for patients on a suspected cancer pathway to meet the requirements of the clinical specialties and to support the Divisions and Trust in achieving its key access targets. You will be expected to liaise with clinical staff, outpatient staff and managers on the maintenance of services ensuring that accurate information is provided to patients via clinic letters whilst working to national access targets.

At Lancashire Teaching Hospitals, we take pride in caring for our staff as well as our patients. We recognise that working in a busy environment requires help with a healthy work-life balance, and deserves financial security for when you are ready to retire; we also believe in ensuring that our staff get the chance to reach their full potential when working with us, which is why we open lots of doors for career progression once you join our team. With us, the sky truly is the limit

We have 10,000 fantastic people working hard to deliver quality services to our patients. What ever the role, you help to look after 370,000 people in our local area and give specialised care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving & delivering outstanding healthcare across our local towns.

We have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something to be really proud of.

**Duties will include, but not be limited to**:

- To develop and maintain excellent communication and relationships with patients, GP’s, and colleagues across the Trust
- To deliver a booking system that maximises capacity and ensures the Trust can deliver on national cancer access targets.
- To ensure appointments are offered to patients in line with policies and procedures
- Demonstrate exceptional planning and organisational skills
- To develop and maintain a strong team ethic, with the ability to support colleagues and provide cross cover when necessary
- Shared responsibility for Health & Safety promoting a safe environment for staff and visitors.
- Take responsibility for your own personal development

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