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Receptionist (Part-time)

4 months ago

Walsall, United Kingdom Barhale Full time

**Receptionist**

**The Role**:
This role requires a Receptionist / Administrator to provide a professional front of house service to external and internal customers, ensuring the smooth and efficient running of the Head Office reception area.

**Key Responsibilities**:
**Client relations**:
Provide a welcoming and professional front of house service for staff, visitors, contractors and callers with a seamless transfer from reception to host
Demonstrate high standards of personal appearance and tidiness of the reception area
Ensure the visitors parking area and EV charging points are managed appropriately

**Administration/General**
Handle internal / external calls via the switchboard system
Manage incoming and outgoing post including use of a franking machine

Scheduling meetings, appropriate meeting rooms and arranging catering when required
Book travel and accommodation using the online platform in accordance with company policy
Order stationery and staff welfare consumables and keeping accurate records of costs

Liaise with facilities management team to book in repair and maintenance activities

Provide admin support to the board and senior team on an adhoc basis

Good basic knowledge of Microsoft Office including Word, Excel, Adobe and Teams

General housekeeping of reception area, meeting rooms, canteen and communal areas -keeping worktops and fridges tidy, loading / unloading dishwasher, keeping milk supplies topped up

**Health & safety**
Ensure visitors are signed in/out and issued with a visitors pass

Keep detailed records of visitors to Barhale House

**Communications**
Deal with all enquiries in a polite and timely manner
Use appropriate communication channels

**Key Measures & Targets**:
Ensure calls are answered within 3 rings, are transferred correctly and to the appropriate person

Provide a professional and courteous front-of-house approach at all times

Minimise spend on stationery items through knowledge of products and suppliers

Complete administration tasks on time

Ensure correct booking of meeting rooms to avoid interruptions

**Key Relationships**:
Office employees and departments

Visitors

Phone callers

**Person Specification**:
**Essential**
- Previous experience of reception and switchboard operation
- Experience of general office administration
- Polished communication skills
- Proficient in the use of Microsoft Office
- An enthusiastic approach
- A smart appearance
- Personable and professional manner, and confidence when dealing with visitors and taking telephone calls

**Ability to cover job share sickness and holiday cover from 13:30 pm to 6pm - as and when required**

**Benefits**:
As well as offering a competitive salary, remuneration for this role includes flexible benefits, which provide a range of guaranteed benefits including but not limited to:

- 5% Company pension contribution
- Life Assurance at 2 x notional salary
- Single person’s private medical cover
- Permanent Health Cover

**About Barhale**:
Barhale is one of the largest privately-owned civil engineering and infrastructure specialists with 40 years of experience working UK-wide across the water, transport, built environment and energy sectors. Founded by our Chairman, Dennis Curran in 1980, the group was originally set up as a specialist tunnelling contractor. Whilst we retain our tunnelling roots, repeated success in several sectors of the construction industry has enabled us to expand our skillset and become one of the largest privately-owned infrastructure specialists in the UK.

**What we do**

We provide design, construction and maintenance services to the following sectors.
- Water
- Transport
- Energy
- Built Environment

We also possess a range of specialist skills to support our civil engineering and infrastructure activities including
- Tunnelling
- MEICA capabilities
- In-house design
- A steel-fabrication and supply subsidiary (BCS Group)

**Who we are?**

Barhale operates as a tier 1 partner for blue-chip, regulated and private clients. We work as part of large frameworks, joint ventures and alliances, as well as on individual projects developing long-standing relationships based on Trust, Integrity and Pride.

**Our People**

We employ a direct workforce of over 800 employees nationwide. We recognise that our business is only as good as the people we employ, which is why we value them so highly and invest in regular training and development, utilising our dedicated training facility in Walsall.

**Job Types**: Part-time, Permanent

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- WALSALL: reliably commute or plan to relocate before starting work (required)

**Experience**:

- receptionist: 3 years (required)
- general office administration: 3 years (required)
- switchboard operations: 3 years (required)

Work L