Product Support Advisor

5 months ago


Southampton, United Kingdom Garmin (Europe) Ltd Full time

_**Please note this role requires employees to speak both Romanian and English.**_

Do you love technology and learning about new consumer products?

Are you interested in gaming, gadgets, electronic devices?

Or in Satellite Navigation devices? Or outdoor pursuits and sports?

**PERMANENT ROLE -**_We will provide you with outstanding training so that you become one of our Product experts and help us to build a strong support network for our customer base._

**Hybrid Working from Home - Can work up to 2 days a week from home (after probation)**

**SOUTHAMPTON**

**£26,000 p.a Increasing to £27,000 after successful completion of probation. plus excellent benefits (All Listed Below)**

**Working hours are Monday to Friday, 07:30 - 16:30. (08:30 -17:30 for the first 6-8 weeks for training purposes)**

If you enjoy helping people and have the drive and enthusiasm to work with our customers and help to resolve their queries, we can offer you a great career. This role is often an entry point to a long term career in Garmin.

You will start as a Product Support Advisor and have the opportunity to develop and progress your career with us.

**Please note this role requires employees to speak both Romanian and English.**

**About The Job**
- This role exists within a busy call centre environment providing technical advice.
- You will provide excellent quality advice in order to meet daily personal and team performance targets.

**About You**
- You will have strong communication skills and be comfortable talking with customers
- You will have a strong interest in gadgets and technology, so you may be a gaming enthusiast or interested in any electronics e.g. mobile phones
- Previous experience in a customer focused job will be an advantage but not essential
- Good data recording and administration skills will also be required
- You must be comfortable with multitasking in your work
- You should have a good standard of written and spoken Romanian and English

**Why Work for Garmin**

We offer an amazing range of benefits (some only after passing your 6 months probation with us):

- **Hybrid Working from Home - Can work up to 2 days a week from home (after probation)**:

- **Good salary**:

- **21 days holiday rising to 28 days with service, plus all Bank Holidays**:

- **Celebration day for your birthday and another celebration day for your employment anniversary**:

- **Smart Casual dress**:

- **Hours 40 per week 7.30am to 4.30pm**:

- **Opportunities for Training and Career Progression**:

- **Private Medical Scheme, Social Events, Subsidised Staff Restaurant, Free Car Parking, Pension Scheme, Life Assurance Plan, Critical Illness Cover and Employee Support Program**

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Southampton, SO40 9LR



  • Southampton, United Kingdom CV-Library Full time

    Product Support Advisor - Southampton Outskirts - £26,000 Temp to Permanent £12.50 per hour 14 weeks temp then the role will go permanent. Possibility of Hybrid two days a week WFH after probation. As a Product Support Advisor, your role will involve offering support to customers on technical GPS Products Duties for the Product Support...


  • Southampton, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Regular social events **Responsibilities**: - Respond to customer inquiries and complaints in a timely and professional manner. -...

  • Customer Sales Advisor

    5 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Growth opportunities Sales Advisor Southampton, UK We are looking for a drive, and outgoing individual to join our friendly team in...

  • Customer Sales Advisor

    5 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Growth opportunities Sales Advisor Southampton, UK We are looking for a drive, and outgoing individual to join our friendly team in...


  • Southampton, United Kingdom Garmin (Europe) Ltd Full time

    **Do you love technology and learning about new consumer products?** **Product Support Roles - PERMANENT ROLE** **Hybrid Working from Home - Can work up to 2 days a week from home (after probation)** **SOUTHAMPTON** **£24000 - £25000 p.a. plus excellent benefits** Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation...

  • Customer Advisor

    5 months ago


    Southampton, United Kingdom Switch Advisor Consultants Full time

    **Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Southampton, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Regular social events **Responsibilities**: - Respond to customer inquiries and complaints in a timely and professional manner. -...


  • Southampton, United Kingdom Garmin (Europe) Ltd Full time

    **Do you love technology and learning about new consumer products?** **Product Support Roles - Apprenticeship** **SOUTHAMPTON** **£12,000 p.a. plus excellent benefits** Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation devices? Or outdoor pursuits and sports? If you enjoy helping people and have the drive and...

  • Call Centre Operator

    5 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Operator

    5 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Agent

    5 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, customer-centric and inclusive. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Safe work environment Job Description: Clent Services Representative **Responsibilities**: - Resolve customer inquiries,...

  • Call Centre Agent

    5 months ago


    Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...

  • Romanian Speaking

    5 months ago


    Southampton, United Kingdom Garmin (Europe) Ltd Full time

    _**Please note this role requires employees to speak both Romanian and English.**_ Do you love technology and learning about new consumer products? Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation devices? Or outdoor pursuits and sports? **PERMANENT ROLE -**_We will provide you with outstanding training so that you...

  • Polish Speaking

    5 months ago


    Southampton, United Kingdom Garmin (Europe) Ltd Full time

    _**Please note this role requires employees to speak both English and Polish**_ Do you love technology and learning about new consumer products? Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation devices? Or outdoor pursuits and sports? **PERMANENT ROLE -**_We will provide you with outstanding training so that you...


  • Southampton, United Kingdom Invosys Full time

    **About Us** We are a leading provider of support services, delivering exceptional customer service on behalf of various brands and businesses. Our mission is to provide seamless, professional, and reliable support to ensure our clients’ customers receive the highest level of service at any time of the day or night. **Job Overview** As a Technical...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Southampton. We are professional, autonomous and supportive. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events - On-the-job training **Job Summary** **Duties include but are not limited to**: - Identify the best method/measure of communication -...

  • Insurance Advisor

    1 week ago


    Southampton, United Kingdom CV-Library Full time

    Do you have proven telesales experience in a high-volume role? Are you hard working and motivated by earning high commission?  Are you looking to join a company who offers regular incentives (including cash prizes, vouchers and days out)? Are you looking to work for a company who will provide full training and continuous coaching and development to...