Referral Coordinator

7 months ago


Warwick, United Kingdom PRIORY MEDICAL CENTRE Full time

**Job summary**

**Main duties of the job**

**Job Summary**:
We require a Medical Secretary to join our friendly, hardworking & capable secretarial team who provide key support to our clinical teams.

**Job responsibilities**:

- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Managing all enquiries in an effective manner
- Maintaining an accurate referrals database
- Processing calling letters as requested
- Inputting data into the patient's healthcare records as necessary
- Processing referrals using the electronic referral system (ERS)
- Clinically coding data in EMIS
- Answering incoming phone calls, transferring calls or dealing with the callers request accordingly
- Managing all administrative queries as necessary

**Overview of your organisation**

Our practice is made up of a clinical team comprising 6 GP Partners, 9 Salaried GP's, 2 Advanced Nurse Practitioners, 3 Practice Nurses & 2 Health Care Assistants. We also have a non clinical team compromised of the following; Operations Team (3), Reception Team (11), Admin Team (5) & Secretary Team (3). This post will sit within the Admin Team and will support our clinical team provide care to 19,100 patients within Warwick.

Our non clinical team (which this post will be part of) is compromised of the Operations Team (3), Reception Team (10), Admin Team (6) & Secretary Team (2).

The practice are active within our PCN & GP Federation, and regularly work collaboratively with our practices within the PCN.

We recently relocated into purpose built, spacious premises in June 2021 offering a light, spacious, collaborative & pleasant working environment for all staff.

Our Vision

“To provide accessible and cohesive patient centred care in a supportive town centre environment that continually strives to improve”

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

Schedule:

- Monday to Friday

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Location: In person


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