Customer Services Representative

2 months ago


Manchester, United Kingdom Swift Resourcing Full time

**Customer Services Representative**

**Manchester**

**Full Training Provided**

**Graduates & Career-Changers Welcome**

A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount This is a very customer-centric role, so you’ll need to be confident and comfortable interacting with customers face to face. We are looking for individuals that will go above and beyond to deliver and who are determined to be the best.

**Customer Services Representative Role**

As a Customer Services Representative, you will be the face and voice of our clients. You will be responsible for engaging customers and promoting clients' products and services. You will effectively be a brand ambassador, learning and maintaining strong product knowledge to deliver presentations and represent clients in a confident, charismatic and professional manner.

Your day will be a variety of office-based work and field-based customer and client meetings, and one promise we make is that no two days are alike.

Our values represent who we are, what we stand for, and how we behave. While we come from diverse backgrounds and cultures, our values are what we have in common. We are looking for go-getters, self-starters, pacesetters, team players, trailblazers, game-changers who will be confident handling all aspects of our client's acquisitions. We carry out sales and marketing activities in B2B and residential areas dependent on the client and the products and services.

**Required skills and qualifications**
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritise
- Ability to work individually and as a team member

If you’ve read this far, you know what to do now, click the '**APPLY**' button.

**Applications**

Hiring Immediately.

**Salary**: £350.00-£450.00 per week

**Benefits**:

- Company events
- Employee mentoring programme
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Reference ID: JJ



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