Head Housekeeper

7 months ago

Portsmouth, United Kingdom Atlas Hotels Full time

**Hours**: 4**0 hours across 5 days per week**

**Salary**:From £32,500 per annum**

**Atlas Hotels** is hiring a **Head Housekeeper** right now at the **Holiday Inn Express Portsmouth North**

**Benefits include**:

- Hotel rooms across our 58 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £15 per night, with 50% off food and drink when staying for leisure
- Worldwide substantial employee discount at 5,000+ IHG Hotels across the globe
- A free stay worth £100 on your work anniversary every year plus a bonus cash payment as a ‘thank you’ for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto enrolment pension scheme through The Peoples Pension
- Employee referral programme paying out £500 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
- Friends and family hotel discounts

**So what does a Head Housekeeper do?**

**_
Employee_**
- Lead and organise the Housekeeping team are in the right place at the right time, to enable a great experience to our guests
- Supervise, guide and motivate Housekeeping Assistants and Supervisors on the job
- Understand and role model the Atlas Values and associated behaviours
- Nurture a learning culture, coaching and developing others to success and managing underperformance appropriately
- Communicate effectively, ensuring that Housekeeping Assistants and Supervisors are aware of information that will affect their shift as well as Atlas updates and priorities
- Undertake effective job check ins with Housekeeping Assistants and Supervisors
- Support the Hotel Manager in ensuring that all new employees receive a warm ‘Atlas welcome’ and thorough induction
- Understand HR procedures and raise conduct and other such concerns to the HOM/ Hotel Manager

**_ Guest Experience_**
- Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively, achieving KPIs as required.
- Monitor and supervise the work of the Housekeeping team as and when required, in absence of the Head Housekeeper
- Undertake room checks as required
- Take responsibility for the effective rostering of Housekeeping staff
- Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes
- Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality
- Be an active and effective team member, working together to achieve hotel goals
- Monitoring any issues with rooms to other members of the team (eg Maintenance) as soon as possible, escalating on behalf of the team as necessary
- Ensuring the Housekeeping team receive full training for their roles and managing any issues through coaching and performance management
- Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team
- Effectively manage complaints using our ‘service recovery’ principles
- Understand and have a good knowledge of the products and services available at the hotel
- Understand guest satisfaction scores and maintain a good knowledge of hotel areas of focus
- Demonstrate good local knowledge and proactively provide this to guests when required
- Maintain compliance standards
- Positively represent the Atlas brand
- Take accountability for own development, career progression and growth in role
- Understand budget targets and work within these to manage staffing costs

**What experience do I need?**
- Previous experience of working in Housekeeping roles, ideally in a supervisory position
- Previous people management experience

So why not? Click ‘apply’ now to become our Head Housekeeper and enter into a World of Opportunity

**Atlas Hotels** are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

  • Assistant Head Housekeeper

    7 months ago

    Portsmouth, United Kingdom WGC Full time

    HI Express Portsmouth, Eastern Road, Farlington, Portsmouth, PO6 1UN **Rate**: £13.00 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Housekeeping Room Attendant

    7 months ago

    Portsmouth, United Kingdom The Queens Hotel Full time

    We are looking for a passionate Housekeeper with a keen eye for detail to join our housekeeping team. You will work as part of a busy team. You will need to be comfortable interacting with the team and with our guests in a warm and courteous manner. Ensuring that we are providing high standards and creating a great guest experience. Day to Day as a...

  • Housekeeping Room Attendant

    7 months ago

    Portsmouth, United Kingdom The Queens Hotel Full time

    OVERALL OBJECTIVES: Ensure that all bedroom and floor areas are serviced daily to the required standard. **DUTIES AND RESPONSIBILITIES**. - To greet and welcome all guests when in public areas. - Service bedrooms and bathrooms allocated to you, ready for the Head Housekeeper or Supervisor to check, to required standard. - Hand lost property to the Head...

  • Assistant Head Housekeeper

    2 days ago

    Portsmouth, United Kingdom WGC Full time

    HI Express Portsmouth, Eastern Road, Farlington, Portsmouth, PO6 1UN **Rate**: £12 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Housekeeping Supervisor

    6 months ago

    Portsmouth, United Kingdom Lime FMS Full time

    **Do you have experience with successfully supervising a housekeeping team and supporting a Head Housekeeper?** **Are you happy to support a team of room attendants?** **Or a you a highly experienced room attendant with exposure to supervising a housekeeping team?** **If so please apply, we need you!** **What are we looking for?** We are looking to take...

  • Head Housekeeper

    7 months ago

    Portsmouth, United Kingdom Hartford Care Full time

    The Role As a Head Housekeeper, you will ensure the home is kept clean and safe at all times while meeting hygiene and cleanliness standards, supervise and manage team members, and working together as a team to create a happy and caring atmosphere. Whether you are dusting a resident's room and reminiscing with them about their previous job, cleaning a...

  • Housekeeper - Portsmouth

    7 months ago

    Portsmouth, United Kingdom Village Hotels Full time

    Housekeeper - PortsmouthHotel Housekeeper How clean is your house or indeed hotel? If the answer is very, then we have the perfect job for you. Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow...

  • Housekeeper - Portsmouth

    6 hours ago

    Portsmouth, United Kingdom Village Hotels Full time

    Housekeeper - Portsmouth Hotel Housekeeper How clean is your house or indeed hotel? If the answer is very, then we have the perfect job for you. Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow...

  • Housekeeper - Portsmouth

    2 weeks ago

    Portsmouth, Hampshire, Hampshire, United Kingdom Village Hotels Full time

    Housekeeper - PortsmouthHotel Housekeeper How clean is your house or indeed hotel? If the answer is very, then we have the perfect job for you. Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow...

  • General Assistant

    3 days ago

    Portsmouth, United Kingdom Keppel's Head Hotel Full time

    General Assistant We are looking for general assistant to work in all areas of the Keppels’ Head hotel, Old Victory House, and Lady Hamilton Guest House, must have good communication skills and customer service. Duties will include being responsible for various tasks, including reception work, housekeeping, and night shift along with restaurant/bar by...

  • Room Attendant

    7 months ago

    Portsmouth, United Kingdom WGC Full time

    HI Express Portsmouth, Eastern Road, Farlington, Portsmouth, PO6 1UN **Rate**: £11.00 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Night Cleaner

    7 months ago

    Portsmouth, United Kingdom The Queens Hotel Full time

    JOB TITLE: Night Cleaner RESPONSIBLE TO: Housekeeping Manager OVERALL OBJECTIVES: Ensure that all Hotel guest areas are serviced daily to the required standard. **DUTIES AND RESPONSIBILITIES**: - To greet and welcome all guests when in public areas. - Service all Public Areas allocated to you - Hand lost property to the Housekeeping Manager or...

  • Night Cleaner

    7 months ago

    Portsmouth, United Kingdom The Queens Hotel Full time

    JOB TITLE: Night Cleaner RESPONSIBLE TO: Housekeeping Manager OVERALL OBJECTIVES: Ensure that all Hotel guest areas are serviced daily to the required standard. **DUTIES AND RESPONSIBILITIES**: - To greet and welcome all guests when in public areas. - Service all Public Areas allocated to you - Hand lost property to the Housekeeping Manager or...

  • Room Attendant

    6 months ago

    Portsmouth, United Kingdom Lime FMS Full time

    **About us - **Lime FMS is an outsourcing provider of housekeeping solutions in hotels across the UK. Working with our clients we ensure a seamless partnership to ensure we deliver the quality and standards required to ensure each guest arrives at a welcoming room. We are looking for committed individuals with a positive attitude to join our...

  • Hotel Room Cleaner

    5 days ago

    Portsmouth, United Kingdom WGC Full time

    Hotel Room Cleaner HI Express Portsmouth, Eastern Road, Farlington, Portsmouth, PO6 1UN Rate**:£10.00** | Hours**:Upto 30 hours a** Benefits**:Fixed hours contract available - Life Insurance - Free access to Doctor and Legal helpline | Counselling/Wellbeing Support Service | Discounts from 200 top retailers | Training budget of upto £5,000 per year with...

  • Hotel Room Cleaner

    6 days ago

    Portsmouth, United Kingdom WGC Full time

    Hotel Room Cleaner HI Express Portsmouth, Eastern Road, Farlington, Portsmouth, PO6 1UN Rate**:£10.20** | Hours**:Minimum 25 hours per week guaranteed** Benefits**:Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers...

  • Cleaner

    4 hours ago

    Portsmouth, United Kingdom V3 Group Full time

    Cleaners wanted! £10 per Hour V3 Recruitment are recruiting for a fantastic organisation who are seeking an experienced cleaners in Portsmouth to work various shifts Monday to Friday. 10-2 Key Responsibilities: - To provide high levels of customer service to students and summer guests by carrying out the cleaning of all areas and surfaces within a...

  • Hotel Receptionist

    7 months ago

    Portsmouth, United Kingdom The Queens Hotel Full time

    **HOTEL RECEPTIONIST** OVERALL OBJECTIVES: To provide an efficient & friendly service for all guests & visitors, maximising occupancy & room rates. The upkeep & presentation of accounts, records & correspondence. KEY DUTIES & RESPONSIBILITIES: - To take private & corporate reservations in conjunction with the Reservations Manager, and Head of Sales and...

  • Domestic Assistant

    7 months ago

    Portsmouth, United Kingdom Aurem Care Full time

    Are you seeking an opportunity to make a positive impact in your local community? We are seeking an experienced and hard working Domestic Assistant to join our friendly team at South Haven Lodge care home which is based in Woolston, Southampton. **About Us**: South Haven Lodge Care Home is a CQC registered care home which can care for up to 45 older...

  • Apprentice Business Administrator

    6 months ago

    Portsmouth, United Kingdom Southern Coop Full time

    At Southern Co-op we offer a lot more than just a job. As we are completely owned by our 200,000+ members, we put people first. Become part of the family who are proud to serve local communities and put people first. We have an exciting opportunity to join our team as an Apprentice Business Administrator. You will be a part of our Academy team, within the...