General Assistant

3 days ago


Portsmouth, United Kingdom Keppel's Head Hotel Full time

General Assistant

We are looking for general assistant to work in all areas of the Keppels’ Head hotel, Old Victory House, and Lady Hamilton Guest House, must have good communication skills and customer service. Duties will include being responsible for various tasks, including reception work, housekeeping, and night shift along with restaurant/bar by serving food and drinks. Providing general assistance to hotel guests and lending support in all areas as and when required. You’ll also be involved in health & safety and COSHH training, covering duty management responsibilities as and when required. Have a genuine interest in the hospitality industry and a high level of cleanliness and organisation.

Role Responsibility:
- Checking bedrooms and common areas, including stairways, lounge areas, bar areas for cleanliness over 3 properties.
- Stock control of laundry and cleaning materials
- Deliveries/Collections of laundry
- Security floor checks
- Reception duties including checking in and out along with reservations
- Good telephone manner
- Night Shift to cover holidays and peak periods
- Serving on the bar
- Stock control of the cellar and bar
- Be confident to show people around the hotel
- Restaurant service during peak periods and functions
- Ensuring that due diligence and attention are given to all regulations relating to; health & safety, fire precautions and emergency procedures, COSHH and hygiene and food safety.

Essential:

- Work experience in all areas of the hospitality industry
- Hands-on experience with cleaning and maintenance tasks
- Ability to use industrial cleaning equipment and products
- Excellent organisational and team management skills
- Stamina to handle they physical demands of the job
- Flexibility to work various shifts including weekends
- Good customer service skills
- Able to make decisions for the good of the business

HOURS

40 hours a week

5 days out of 7 to include weekends and bank holidays

28 days holiday

Paid overtime

**Benefits**:
Meals on duty

Pension contribution

20% off own food & beverage and accommodation bookings for yourself

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Work Location: One location


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