Contact Centre Clerk

4 weeks ago


Preston, United Kingdom Plumbs Ltd Full time

We currently have a position available in Preston for a Contact Centre Clerk to work Monday 9.30am - 5.00pm, Thursday 9.30am - 5.30pm, Friday 9.30am - 5.00pm and Saturday 9.00am - 3.00pm.

Our Contact Centre is the first point of contact for our customers. It is essential that applicants are enthusiastic, committed, and flexible, are customer focused with excellent communication skills and have a confident telephone manner, with a desire to help others.

**Salary: NMW**

**Contact Centre Clerk Duties**:

- Answering incoming Telemarketing calls aiming to meet the needs of our customers
- Accurate data input on to the computer system
- To provide varied administration support

**Contact Centre Clerk Requirements**:

- Customer focused with excellent communication skills
- Confident telephone manner with a desire to help others.
- Enthusiastic
- Committed
- Flexible
- An ability to work on own initiative is also a must.
- Previous knowledge of Microsoft Word and Excel, with accurate keyboard skills is essential for this role.

Contact Centre Clerk Benefits:

- 24 day holiday + bank holidays (Pro Rata)
- Secure onsite parking
- Company Pension Scheme
- Company Sick Pay Scheme
- Onsite subsidised canteen
- Life assurance
- Annual bonus for First Aiders
- Long service awards
- Free eye tests for VDU users

**Job Types**: Part-time, Permanent

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift

Work Location: In person



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