Admission Administration Coordinator
5 months ago
Key Responsibilities
- To take full responsibility for the organisation, arrangement and prioritisation of admissions including diagnostic tests
- To take full responsibility for producing accurate waiting lists and admissions lists on a weekly basis as directed by the Admissions Supervisor
- To ensure all patients are booked within 18 weeks RTT,
- To contact hotel services book Patient Hotel accommodation and ensuring that documentation is sent out to patients
- Communicate with patients and their representatives both verbally and in writing confirming pre-assessment and admission dates
- To respond to requests from patients whether by phone or in writing with regards any Admission query
- Excellent communication, organisational & IT skills
- The ability to cope well under pressure and multi-task
- The competence to manage their own workload
- The ability to work independently and most importantly work efficiently and accurately.
- The ability to work as part of a friendly motivated multidisciplinary team.
- Have knowledge & experience in the management of elective and cancer pathways
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
For informal enquiries please contact Senior Admissions Officer Marilyn Thompson on 020 3448 3847.
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