Business Support Administrator

3 weeks ago


Tamworth, United Kingdom Staffordshire County Council Full time

A fixed term, part-time vacancy, of 15 hours a week, has arisen for the post of Business Support Administrator within Families First in Tamworth.

Working hours will be Monday and Tuesday, 08:30-17:00.

Contract end date is 31 March 2023.
- Co-ordination and maintenance of business processes including liaising with Commissioners and multi-agency providers and the retrieval, analysis and presentation of data.
- Be the point of contact for multi-agency providers to support with queries and signposting as appropriate.
- To provide administrative assistance and support to nominated officers and teams including assistance in the production of reports and statistical summaries, actioning decisions and disseminating information.
- To maintain service user records, IT based and manual in accordance with the Families First Records Management policy ensuring compliance with policies on case recording, filing retention and destruction.
- To service various formal meetings, including; organising venues, issuing invites and minute taking, the production of accurate records and the distribution of reports within agreed time scales.
- The production of documents to a high standard of accuracy and presentation using the software provided. This will include the production of letters, reports, tables, presentations and publications.
- Processing day to day financial transactions within the office, in accordance with financial regulations, including receipt of payment of cash, placing of orders, ensuring payment of accounts through the County Council Finance and Procurement System.
- To provide support, guidance and advice on internal processes and the use of the various IT facilities.
- Any other duties commensurate with the grading of the post including providing cover at other Families First offices, as and when required.

You will be require to:

- Demonstrate good written and oral communication skills at all levels - this post will involve liaison with Managers, fieldwork staff, multi-agency accredited providers, colleagues in the department and members of the public
- Demonstrate relevant numerical skills required to complete financial transactions
- Demonstrate accurate and competent keyboard skills
- Time management skills with an ability to work under pressure and on own initiative
- The ability to undertake a number of areas of work to ensure flexibility within the team
- Commitment to an excellent service and the achievement of high quality standards

About Staffordshire County Council
**We are no ordinary county council**:
**Our Values**:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

**Our benefits**:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.

**Our recruitment process**:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.


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