Business Support Officer

4 weeks ago

Leeds, United Kingdom Leeds City Council Full time

Please be aware that this role involves working on a rota, 7 days a week. This will therefore include weekend and bank holiday working. You will also work a selection of early and late shifts. Working hours are between 7.00am - 8.00pm.

Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?

Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.

Benefits of working with us:
We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:

- A competitive pay progression structure including generous employer pension contributions
- Flexible career paths with tailored personal and professional development
- Support for you, your home and your family including personal, and financial support

For more information about our benefits please see the benefits section of our jobs page.

Introduction to the role of the team
The Skills for Independent living (SkILs) Reablement Service supports vulnerable people to live independently in their own home. The service operates 7 days a week between the hours of 07.00 - 22.00 hrs and the Business Support Officers (Rostering) work between the hours of 07.00 - 20.00 hrs on a rota system covering 7 days, 365 days per year. Business Support Officers are officed based.

Your role
This is an exciting opportunity for someone to work within the Reablement Service as a Business Support Officer. You will be working alongside other Business Support Officers, Managers, Case Officers, Supervisors and Support Workers in ensuring that people in Leeds receive a Reablement service that enable them to stay in their own home.
We need an enthusiastic, flexible, self-motivated, and committed person who is interested in helping us deliver a reablement service.
You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.
The role is office based, and you will initially be based at Tribeca House, LS7.

What you will bring to the role
- You will be supportive and ambitious with excellent organisational skills. You will be a confident communicator with a can-do approach.

**We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.**
**We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve.**

**Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list.**

**We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.**

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

**You can read more in the following link Leeds City Council Values and Behaviours**

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

Leeds City Council Job Profile

Directorate. Strategy and Resources

Service Area. Business Administration

Job Title Business Support Officer (Rostering)

Grade. C1

Conditions of service NJC

Reports to. Skills Business Manager

Responsible for.None

**Job purpose** Communication, Coordination of Care, Operational System Data Maintenance and provide administrative support for the SkILs Reablement Service.

**Responsibilities**:

- Arrange the provision of the SkILs Reablement Service to meet the assessed needs of users and their carers. To include the processing of quotations from hospital and community teams for new orders prior to liaison with the managers for authorisation, where budget constraints arise.
- Compile weekly programmes of work for the SkILs Reablement Service and ensure that staff are informed accordingly. The matching of appropriate staff with individual service users (and carers) based on assessed needs, will be a central aspect of this process, operated through the operational rostering system.
- Make adjustments to staff work programmes in response for example, to changes in the assessed

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