Work Scheduling Planner

4 months ago

Kidderminster, United Kingdom RecruitmentRevolution.com Full time

We are looking for people with integrity, passion and a determination to make a difference for the future to join our team and be a part of our future success.

Are you a driven multitasker who loves to create new relationships with colleagues and clients?

If you have integrity, passion and a determination to do everything you can to make a difference for the future then we want you on our team

**Role Info**:
Scheduling Planner
Kidderminster
£24,000 - £30,000
Plus Excellent Benefits Package
Reporting to Head of Scheduling

**Pedigree**: ISO 9001 Accredited. Recent Backing from €3.8 Billion Leader

**Clients include**: Persimmon, Willmott Dixon, Galliford Try & Redrow Homes

**Culture**: Excellence, Innovation, Fairness & Trust.

**Who we are**:
We are one of the UK's leading Eco Renewable Energy Technology companies within the new build housing & commercial sector.

In 2006 we set about creating an environmentally friendly business that made it possible for homeowners and owners of commercial buildings to harness new solar technology advancements. In 2007 the company was born. The company has grown by an average of 25% per year and since then, we have become an industry leader and added a number of other products and services to our portfolio, all to facilitate sustainable living.

We have installed our green energy technology on more than 20,000 buildings across the UK, including schools, hospitals, medical centres, universities and distribution centres and new-build housing.

Testament to our success January 2021 saw energy brand E.ON take a stake in the business to help accelerate our growth and take our sustainable eco vision internationally. It’s an exciting time to be joining us

Despite winning backing from a larger brand we continue to operate as an independent, ambitious, fast-moving, agile and tight-knit SME backed by the stability of a stock-market listed brand. Win-Win

We're passionate about what we do and our people and live by our values:
+ We live and breathe our values - excellence, innovation, fairness and trust.
+ We believe the company culture is of huge importance and we empower our employees to contribute to this on a daily basis.
+ We are a market leader and we promote from within.
+ We constantly innovate and look for better ways.
+ We give our people personal development plans and a road map that shows them what they need to do in order to get where they want to go.

**What you’ll be doing as a Scheduling Planner**:
The mission for the scheduling department is to plan and schedule all engineers as effectively as possible - maximising productivity and efficiency within capacity of the engineers to install Solar panels on new build houses around the UK.

You will be working to KPIs and responding to call offs within an agreed time and following a confirmation process to schedule all works within mínimal disruption.

You will use route planning and utilising in-house software to calculate driving distances, engineer capacity and achieve the minimum production performance every day and week so that our engineers are given consistently productive work with mínimal driving.

**Key Responsibilities include**:
+ Taking inbound calls from field team members/site managers and record all in-day issues
+ Creating and running jeopardy reports
+ Liaising with other departments and working on a solution to every issue
+ Following up on all jobs within 24 hours of a planned visit
+ Working for the good of the team
+ Working in an open and honest environment with high standards

**About You**:
+ Excellent communication skills and building relationships with multiple site managers and field team members
+ Good knowledge of UK geography and route planning
+ Giving your best and always being positive
+ Motivated and constantly looking of ways to do things better
+ Flexibility with working hours
+ Experience in high volume call handling - inbound and outbound calls
+ A keen eye for detail
+ Experience in creating reports using Microsoft Excel
+ Experience working with all Microsoft programmes and ERP systems
+ Experience in Netsuite/Fieldaware is an advantage
+ Ability to multitask and work in a fast-paced environment
+ Ability to work efficiently, accurately and consistently

What’s in it for you?

On top of a generous holiday allowance of 33 days holiday we will also give you your birthday off You will also benefit from added flexibility with the option to buy and sell holidays up to 5 days per year.

Employee wellbeing is extremely important to us, and you can claim £30 a month towards this. It could be for yoga, music lessons, gym membership, even a meditation app, we don’t mind as long as it’s for you

**You may have worked in the following capacities**:
Planner, Scheduler, Office Coordinator, Service Coordinator, Scheduling Manager, Scheduling Specialist, Operations Coordinator, Scheduling Supervisor, Scheduling Administrator.

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