Level 2 Customer Service Apprentice

6 months ago


Tameside, United Kingdom Tameside College Full time

Vacancy: Level 2 Customer Service Apprentice

Location: Denton

**Salary**: £6.40 Per Hour

Working Hours: Full-time Position

RVA Surveyors is a leading firm specializing in comprehensive property surveying services. We are committed to delivering excellence and precision in every project. As we continue to grow, we are seeking a dedicated and enthusiastic Level 2 Customer Service Apprentice to join our dynamic team.

**Role Overview**:
As a Level 2 Customer Service Apprentice, you will be an integral part of our customer service team, providing exceptional support and assistance to our clients. This apprenticeship will offer you hands-on experience and professional development opportunities in a supportive environment.

**Key Responsibilities**:

- Provide accurate information about our services and procedures.
- Assist in scheduling and managing appointments.
- Maintain and update customer records in our database.
- Support the customer service team with administrative tasks.
- Resolve customer complaints and issues promptly and efficiently.
- Participate in training sessions and workshops to develop your skills.

**Requirements**:

- Minimum of GCSEs in English and Mathematics.
- Willingness to enroll in a 12 Month Level 2 Customer Service Apprenticeship program and complete end point assessments.
- Excellent communication and interpersonal skills.
- A positive and proactive attitude towards work.
- Ability to work well in a team as well as independently.

**What We Offer**:

- Comprehensive training and mentoring.
- Opportunity to gain a nationally recognised Level 2 Customer Service qualification.
- A friendly and supportive working environment.
- Career progression opportunities within the company.
- Free access to the Fitness suite for all learners
- At Tameside College you have the chance to extend your personal development and advance your social skills and confidence by participating in our wide range of enrichment opportunities.

Equal Opportunity Employer:
RVA Surveyors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Apprenticeship

Pay: £6.40 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Gym membership

Schedule:

- Monday to Friday

Work Location: In person



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