Logistics Supervisor
5 months ago
**Operations Supervisor**
**Location: York Depot**
**Hours: Full time, 37.5 hours per week, Monday to Friday**
**Salary**:£25,295 per annum, average of up to £30,000 OTE**
This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field
Join us as our new Operations Supervisor at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.
You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.
**Who are Medequip?**
Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.
**About the role**
As the Operations Supervisor for the North Yorkshire contract, you will working as part of the leadership team to deliver excellence in quality and service for the Integrated Equipment service on behalf of local NHS providers and North Yorkshire Council (Social Care). You will lead a team of 18 direct reports in the field.
Your day-to-day responsibilities will include, but not be limited to:
- Technical: _
- Delivery of Key Performance & Quality Indicators
- Effectively plan daily and weekly workloads
- Integration with Customer Service Team Leader on workload planning
- Identify effective and efficient improvements.
- Understand and manage end to end de brief processes.
- Review quality performance with Operations Support manager and deliver “better outcomes” project.
- Recruitment and onboarding of new team members.
- Ensure enhanced team members (Enhanced TSE) are delivering correct onboarding and ongoing training.
- Support Logistics and Operational Support Managers in objectives and performance management.
- Safety:_
- Be a Fleet champion (18 x 3.5t)
- Be a Safety Improvement Team member
- Manage daily fleet issues ensure safe and compliant.
- Effective management of accident investigation, reporting and safety culture amongst field colleagues.
- Compliance: _
- Be audit ready.
- Uphold both compliance & and Infection Prevention Audit Documentation
- Basic Understanding of risk assessment
- Ensure fleet MOT / Service & Repairs are completed on time.
- To conduct HR and SHEQ related investigations and formal processes where required.
- Ensure all staff training is in date and planned.
- Adequate review and ongoing training Enhanced TSE’s
**About you**
Above all, you will identify and align with our company values:
- We keep our promises.
- We empower people to be accountable for their actions and performance.
- We help people with empathy, courtesy, dignity, and kindness.
- We show respect and are trusted by our colleagues, suppliers, and customers.
- We believe in teamwork and are passionate about our work.
- We encourage innovation and the development of technology.
- We embrace change and seek to achieve excellence.
- We deliver cost effective, efficient, and safe healthcare solutions.
**Qualifications and experience required.**
- You must have a full UK driving licence (minimum of 3 years)
- Work well independently and as part of a team.
- Must have good communication skills and act as a role model for the team at all times.
- Be flexible with working days/hours to suit the needs of the business and participate in an emergency on-call rota.
**What we offer**
- Continued professional development, training and learning support and opportunities for career progression.
- Pension scheme
- Van provided for travel to and from work.
- Healthcare scheme
- Life assurance
- Cycle to work scheme.
- Care First employee assistance program including free counselling.
- Access to Perkbox discount platform
- Free uniform
- Free DBS check
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
**Job Types**: Full-time, Permanent
Pay: From £25,295.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
Work Location: In person
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