Front of House Administrator

7 months ago

Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

**Primary Objective**

The Front of House Admin will play a crucial role in ensuring the smooth operation of MJ Quinn facilities, creating a safe, efficient and comfortable working environment for employees and visitors alike. In addition to this the FOH Admin will support the Recruitment and Communication teams with administrative tasks. This role requires a versatile individual with strong organisational, communication and problem solving skills.

**Key Responsibilities**

The key responsibilities of this role include but are not limited to the following tasks:

- Monitor and control access to company premises.
- Ensure security protocols are followed by all staff, guests and visitors.
- Produce replacement access badges for staff members on an ad hoc basis.
- Manage the main company phoneline, dealing with enquires and diverting calls to the appropriate member of staff.
- Record and report facility related issues and faults across all company buildings.
- Routine testing of fire alarm and Defibrillator
- Provide administrative support to staff including sourcing accommodation and meeting coordination.
- Process and approve invoices pertaining to accommodation and meeting requirements.
- Alerting members off staff when visitors arrive for them.
- Assist in data entry, filing and other clerical tasks on behalf of the Recruitment and Communications teams.
- Managing essential office supplies and maintenance to meet operational needs.
- To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards.
- Work as part of a larger team to develop working practices and procedures.
- Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities.

**Relationships**

To be effective in this role the FOH Admin will need to:

- Maintain and build up a good working relationship with internal and external stakeholders including colleagues, customers, suppliers, and senior management teams.
- Be able to work efficiently and effectively as part of a team.
- Communicate effectively with all other departments.

**Person Specification**

To be successful in this role the FOH Admin will:

- Proficiency in MS Office suites
- Excellent written and verbal communication skills
- Proven experience in a similar role
- Ability to handle sensitive information with confidentiality.
- Have strong planning, organisation, and monitoring abilities.
- Have excellent interpersonal skills and the ability to communicate at all levels.
- Have a high standard of numeracy.
- Have a strong orientation towards quality, safety, and continuous improvement.
- Can prioritise work, work well under pressure, meet deadlines, and manage business expectations.
- Be adaptable and flexible in your approach to work.
- An enhanced DBS check must be passed.
- A legal right to work in the UK.

**Education, Qualification and Certification**

To be successful in this role:

- Be educated to a G.C.S.E level B+ in Mathematics & English (or equivalent).
- Previous administrative experience
- Experience with business management software.

**Diversity Statement**

HP

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: FOHA0324

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