Technical Support

4 months ago

Sutton Coldfield, United Kingdom Proftech Talent Full time

**Technical Support**

We are working with a company who specialise in the design and production of innovative vehicle safety and security products and are based in Sutton Coldfield. Their products range from cameras and digital video recorders through to reverse parking solutions and customers range from individuals and small businesses through to extensive fleet work.

They are a rapidly growing business and are wanting to extend their dedicated and focused team. They are looking for Technical Support to extend the existing service team and work alongside the R & D department.

**As Technical Support you will need to have/be**:

- Knowledge and understanding of automotive electrical systems
- Experience in automotive aftermarket installations, for example, car audio, reversing cameras, vehicle CCTV, tracking etc
- Exemplary customer service standards
- Good knowledge of MS office
- Excellent communication skills
- Strong attention to detail
- Strive to achieve high standards and take pride in any work undertaken
- Excellent organisation and time management skills with an ability to meet deadlines
- Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies
- Ability to act and operate independently

**Details**:

- **Salary**: £21, 000 - £30, 000
- **Working Hours**: Monday - Friday 9.00am - 5.00pm
- **Location**: Sutton Coldfield
- **Duration**: Permanent

**Role of Technical Support**:

- To assist in projects ensuring timelines and deliverables
- Technical liaison between factories and customers
- Design spec for project work
- To assist in all R & D involved in any new projects
- To provide written briefs
- Make site visits to monitor projects as required
- To assist with prototype and new product installation on a mix of vehicles including cars, vans, HGV, Plant, Bus and Coach
- To design spec sheets and instructions, including capturing images, recording technical information and specification to design customer installation and user guides
- To provide both in-house and external technical training as required
- To complete customer hand over with driver instructions
- To provide technical support internally and to external customers, supporting the installation of our products
- To evaluate and improve our customer support from inbound calls and customer feedback

**Benefits of working as Technical Support**:

- 20 days plus bank holidays
- Free onsite parking
- Pension scheme

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: LGTS1605

  • Technical Support Advisor

    4 weeks ago

    Sutton Coldfield, United Kingdom Integra Outsourcing Full time

    A technical product specialist role working within my clients drylining division. Handling incoming enquiries and requests for technical information from both the sales team and their customers, who include architects, house builders, main contractors, subcontractors and builders.Package: circa £30k-£35k basic with a 10% bonus scheme, 24 days holiday and...

  • Technical Support Specialist

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom LNRS Data Services Ltd Company Full time

    About the RoleWe're seeking a skilled Technical Customer Support Analyst to join our team at LNRS Data Services Ltd Company. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless onboarding for our API clients.Key ResponsibilitiesResolve complex technical issues efficiently and...

  • Technical Support Specialist

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom LNRS Data Services Ltd Company Full time

    About the RoleWe're seeking a skilled Technical Customer Support Analyst to join our team at LNRS Data Services Ltd Company. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless onboarding for our API clients.Key ResponsibilitiesResolve complex technical issues efficiently and...

  • Technical Support Machine Control

    5 months ago

    Sutton Coldfield, United Kingdom Flannery Plant Hire Full time

    **Office Based Technical Support Machine Control** **Birmingham, UK** Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Machine Control

    3 months ago

    Sutton Coldfield, United Kingdom Flannery Plant Hire Full time

    **Machine Control - Technical Support** **Location **Birmingham Office and Field Based **Job Summary** Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service...

  • Machine Control Technical Support

    2 weeks ago

    Sutton Coldfield, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine ControlBirmingham, UKFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Machine Control Technical Support Specialist

    4 days ago

    Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full time

    Job Title: Machine Control Technical SupportFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland.We are seeking a highly skilled Machine Control Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for...

  • Machine Control Technical Support Specialist

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full time

    Job Title: Machine Control Technical SupportFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland.We are seeking a highly skilled Machine Control Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for...

  • Machine Control Technical Support Specialist

    7 days ago

    Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full time

    Job SummaryThe primary function of this position is to provide technical support to customers on the operational or maintenance and service of GPS machine control products.Key ResponsibilitiesProvide timely and efficient service to customers and end-users.Handle email and telephone support to customers and colleagues for products to ensure customer...

  • Machine Control Technical Support Specialist

    7 days ago

    Sutton Coldfield, Birmingham, United Kingdom Flannery Plant Full time

    Job SummaryThe primary function of this position is to provide technical support to customers on the operational or maintenance and service of GPS machine control products.Key ResponsibilitiesProvide timely and efficient service to customers and end-users.Handle email and telephone support to customers and colleagues for products to ensure customer...

  • Technical Trainer

    2 months ago

    Sutton Coldfield, United Kingdom M-Tec Engineering Solutions Full time

    A globally high volume manufacturer are currently looking to strengthen their company with the appointment of a Technical Trainer. As Technical Trainer, it will involve writing and delivering training of new starters and existing staff. Working from their manufacturing facility in the West Midlands, the Technical Trainer will be responsible for: *Set-up...

  • Technical Trainer

    2 months ago

    Sutton Coldfield, United Kingdom M-Tec Engineering Solutions Full time

    A globally high volume manufacturer are currently looking to strengthen their company with the appointment of a Technical Trainer.As Technical Trainer, it will involve writing and delivering training of new starters and existing staff.Working from their manufacturing facility in the West Midlands, the Technical Trainer will be responsible for:*Set-up of...

  • Technical Training Specialist

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom M-Tec Engineering Solutions Limited Full time

    Job DescriptionM-Tec Engineering Solutions Limited is seeking a skilled Technical Trainer to join their team. As a Technical Trainer, you will play a crucial role in developing and delivering training programs for new starters and existing staff.Key Responsibilities:Training Program Development: Design and create training materials using technical functions...

  • IT Support Specialist

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Tiro Full time

    About the RoleWe are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at The Willow Learning Trust. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, ensuring that our IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to...

  • IT Support Specialist

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Tiro Full time

    About the RoleWe are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at The Willow Learning Trust. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, ensuring that our IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to...

  • Registered Care Manager

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom Coburg Banks Technical Full time £55,000

    Position Overview: We are seeking a dedicated and experienced Registered Care Manager to oversee our esteemed children's residential services. This role is ideal for individuals who are currently in a managerial position or for those who are ready to step up from a deputy role. About the Company: Coburg Banks Technical is a well-respected provider in the...

  • Global Piping and Valves Technical Expert

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Subsea 7 Full time

    Job DescriptionThe Discipline Manager Piping, Valves and Connectors is a key role within the Design & Analysis Team at Subsea 7, responsible for developing the Discipline in line with business needs and ensuring technical competence for the execution of studies, tenders and projects within their technical area of responsibility.Key ResponsibilitiesProject...

  • Automotive Mechanic

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewAs a skilled Vehicle Technician, you will play a vital role in ensuring the smooth operation of our clients' vehicles. With a strong focus on technical excellence and customer satisfaction, you will be responsible for diagnosing and repairing complex vehicle issues.Key Responsibilities:• Conduct thorough vehicle inspections to identify...

  • Automotive Mechanic

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewAs a skilled Vehicle Technician, you will play a vital role in ensuring the smooth operation of our clients' vehicles. With a strong focus on technical excellence and customer satisfaction, you will be responsible for diagnosing and repairing complex vehicle issues.Key Responsibilities:• Conduct thorough vehicle inspections to identify...

  • Technical Operations Advisor

    5 months ago

    Sutton Coldfield, United Kingdom Cox Automotive Full time

    To support with all aspects of MIS technology requirements providing accurate and timely support with IT issues affecting operations and ensuring all systems and databases are kept in order. **Scope of Role**: - On site IT support - Assist service desk with local hardware issues (software issues to be sent to and dealt with by the Service Desk) - Tech...