Contact & Support Officer - Emergency Duty Team

4 weeks ago

St Helens, United Kingdom St. Helens Council Full time

**Job Description**:
We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
A position has arisen for a Contact and Support officer for the Emergency Duty Team. The Emergency Duty Team are an out of hours emergency response social care team which cover emergencies in relation to Children, Adults, housing and mental health for the boroughs of St Helens and Halton.
The team are looking to appoint an enthusiastic, flexible, hardworking team member to join the service and assist the Team Manager in day-to-day operation of the team. They will contribute to the development, production and maintenance of procedures and codes of practice to improve quality of service delivery.

Interested to Find Out More?
You can review our full job description details, and person specification information here.

Equality & Diversity

St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.

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