CRM Executive

2 weeks ago

Leeds, United Kingdom Walker Morris LLP Full time

Overview:
We're recruiting a CRM Executive to join this fast-paced and supportive Marketing and Business Development Team of a progressive law firm.

You will work directly with the Business Development & CRM Manager to deliver the Business Development and CRM strategy and collaborate with a friendly team that encourages forward thinking.

There's a lot to do as we're about to embark on getting the business using a CRM for the first time. We need someone who'll embrace that challenge and bring their strong technical knowledge and enthusiastic approach to help deliver the firm's business objectives.

**Responsibilities**:
**What you'll be doing as a CRM Executive**:

- Help develop the CRM system (InterAction) to support the firm’s business strategy.
- Maintain and execute the data cleansing/maintenance strategy.
- Work with our legal teams to make the most of InterAction functionality to support their business development, client development and staying connected and up to date.
- Work with our marketing team to help with database administration relating to campaign creation and success reporting.
- Manage projects from start to finish and manage stakeholders' expectations.
- Provide recommendations and be able to resolve questions.

Qualifications:
**What we are looking for**:

- Previous experience of working in a similar role with InterAction, in a legal business development team.
- A good communicator who can build rapport with everyone across the business and accustomed to adapting their style to different audiences.
- Excellent attention to detail is of primary importance for this role, with a methodical and logical approach, with the skill to prioritise work effectively and meet deadlines.
- Commercial, and financial awareness.
- Understanding of the confidentiality issues surrounding the processing of data, data threats, our obligations under GDPR including staying abreast of industrywide data developments
- Ability to identify themes or common inconsistencies and offer resolutions and provide recommendations to help resolve questions and make our users' life easy.
- Experience in InterAction Windows/Web client and Admin tools - essential.
- Experience working with data - essential.
- Advanced Excel experience - essential

**Why join Walker Morris**:
When you’re looking for a job, we know it's about more than just the role. That's why we provide the support you need to develop and grow your career. We’ve hybrid and flexible working, so you can make work and life work together for you. Walker Morris is a top 100 commercial law firm where you don’t have to fit a mould, so you can bring your full self to work and our commitment to a meaningful work life balance means you can take your full-self home again too

**What we offer**:

- Flexible working - we understand work-life balance is important, we are open to discussing your hybrid working preferences.
- Annual Leave - minimum of 25 days per year, increasing to 31 days with length of service. Also - buy/sell holidays up to 5 days per year.
- Pension - saving for retirement? Let us do the hard work for you. We auto-enrol all eligible colleagues into a workplace pension and we contribute a minimum of 5% of annual salary.
- Life Assurance - 4x your annual salary in the event of a death in service.Type of Working: Hybrid

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