Sales/customer Service

2 weeks ago


NewarkonTrent, United Kingdom Project Timber Ltd Full time

**Job description**

**Job Details**:

- Job Title: Sales & Customer Service Executive
- Salary: £25000 basic.
- On Target Earnings**:£40,000.**:

- Full Time Position.
- Office Based: Sutton-on-Trent, Newark. NG23 6QX.

**Summary**:
Job entails **answering leads **provided by the website, handling **inbound calls**, and making outbound calls to potential customers. See below for more info.

We, at Project Timber have a superb opportunity for a dynamic individual.

Excellent communication, interpersonal skills and proven experience en products, delivered nationally throughout the UK.

As we grow and develop the business in 2023, we raise our standards by encouraging talented individuals to join us throughout our journey to becoming one of the largest garden product brands in the UK.

**About the Job**:
We are seeking a highly motivated and results-driven Telesales Advisor to join our team.
- This role requires strong upselling skills to maximise sales opportunities and ensure customer satisfaction.

**Qualifications and Skills**:

- Proven experience in a telesales or customer service role.
- Excellent communication, interpersonal skills and proven experience with handling customer objections
- Strong **sales** and negotiation skills with a focus on customer satisfaction.
- Ability to handle multiple tasks and prioritise work effectively.
- Familiarity with CRM systems and other sales tools.
- **Goal-oriented** and results-driven.
- Ability to work in a **fast-paced** and dynamic environment.
- A **positive and enthusiastic **attitude.

**Key Responsibilities**:

- Answering inbound calls and responding to customer queries and concerns.
- Making outbound calls to potential customers and promoting the company's products and services.
- Conducting effective sales conversations and identifying customer needs.
- Upselling products and services to maximize sales opportunities.
- Recording customer information and sales data accurately in the company's CRM system.
- Meeting and exceeding sales targets and KPIs on a consistent basis.
- Following up with potential customers to close sales and ensure customer satisfaction.
- Liaising with other departments such as marketing, customer service, and technical support to ensure a smooth customer experience.

**Salary and Benefits**:

- We also offer a comprehensive benefits package including healthcare, pension scheme, and opportunities for career development.

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Newark-on-Trent: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Newark: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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