Radiology Administration Team Leader
3 months ago
HEAD OFFICE
Radiology Administration Team Leader
Radiology Administration Team Leader
York Hospital | Full time | Permanent
Up to £25,000 per annum dependent on experience
37.5hrs per week
An exciting opportunity has arisen to join the Diagnostic Imaging Department as Administration Team Lead. This vacancy is a permanent, full time role.
We are looking for an enthusiastic and patient focused individual with good communication skills, with an ability to work effectively as part of a team as well as independently and able to work under pressure.
You will lead a team of administrators who will be the first point of contact for patients. You will liaise closely with the clinical teams to ensure patients receive timely and appropriate appointments.
We are a friendly department of 24 permanent staff, this comprises of admin, HCAs and Radiographers. The department is across two floors covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography and Ultrasound.
**Main duties of the job include**:
To work flexible hours to accommodate the opening and closing of the DI department. 0800 -2000 Monday to Thursday and 0800-1800 on Fridays
To ensure all policies and procedures are adhered to by yourself and your team
To provide and efficient appointment choice to patients, consultants and other referrers with due regard to the urgency of the request
To have deep and detailed understanding of procedures and the preparation required
To register patients on arrival
To attend to any queries from patients and consultants
To book other services that may be necessary for a patients care, eg blood tests
To actively promote The Manor and Nuffield Health
To be fully competent with CRIS, PACS, IEP and PIMS
To demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on excellent customer service
To ensure high standards of cleanliness and presentation are maintained within the department at all times
To be able to implement change, multi-task and work under pressure
To take charge of rotas and annual leave for your team
To train new staff members and ensure all mandatory training is up to date
To undertake tasks as designated by the Radiology Manager
Person Specification - Essential
Computer skills
Customer service experience
Worked in a medical environment
Booking and administration experience
Person Specification - Desirable
Radiology experience
Flexible to work shifts that accommodate the opening hours of the department
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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