Service Administrator

7 months ago


Bradford, United Kingdom Coral Windows Full time

Coral Windows, a prestigious leader in windows, doors, and conservatory manufacturing and fitting, is seeking a talented and dedicated Service administrator to join our dynamic team, in our Bradford Head Office. In this role, you will play a vital part in ensuring our customers continue to receive great quality products on time every time.

**Why Choose Coral Windows?**
- **Outstanding Reputation**: Coral Windows has earned the distinguished recognition we have the privilege of being a Which trusted trader and score highly across all review sites, something we are very proud of. By joining our team, you become part of an esteemed organisation with a commitment to excellence and customer satisfaction.
- **Career Growth Prospects**: As a forward-thinking company, Coral Windows offers outstanding opportunities for professional development and career advancement. We believe in nurturing talent and providing a platform for you to expand your skill set, take on new challenges, and grow alongside the company.
- **Strong Team Environment**: Coral Windows fosters a positive and supportive team environment, where collaboration and teamwork are valued. You'll have the opportunity to work with talented individuals who share a passion for delivering high-quality products and services.
- **Competitive Salary and Benefits**: Coral Windows offers an extremely competitive salary package depending on experience, ensuring that your hard work and dedication are duly recognised and rewarded, with opportunity for progression. Additionally, the company provides benefits such as training, free parking facilities, and a generous holiday entitlement, allowing for a well-rounded and fulfilling work-life balance.
- **Emphasis on Quality and Customer Satisfaction**: With a focus on delivering exceptional products and services, Coral Windows takes pride in their commitment to quality and customer satisfaction. Working for a company that prioritises excellence ensures that you'll be part of a team that takes pride in their work and strives to exceed customer expectations.
- **Innovative and Industry-Leading**: Coral Windows utilises cutting-edge technology and industry best practices to maintain their position as a leader in the industry. As an employee, you'll have the opportunity to work with the latest tools and techniques, enhancing your skill set and keeping you at the forefront of industry advancements.
- **Positive Company Culture**: Coral Windows promotes a positive company culture that values employee well-being, engagement, and growth. We foster a supportive and inclusive environment where employees feel valued, respected, and encouraged to contribute their ideas and perspectives. Are you looking to join the Coral Windows team? **Read more about the role below.**

**Position Details**:
We are looking to recruit an efficient, friendly, enthusiastic service administrator with excellent communication skills to support our Service Team.
- Providing exceptional customer service
- Assisting the Service Manager to ensure targets are met.
- Effectively communicate with customers and manage their expectations.
- Booking and coordinating the workload of the service engineers.
- Build strong relationships both internally and externally.
- Be positive and look after everyone you deal with
- Be creative, be competitive, show a desire to learn and be the best at what you do.
- Be genuine, be honest and ensure you demonstrate integrity and transparency.
- Bring personality and proactivity to work and go the extra mile.
- Problem solving with an ability to think on your feet.
- Highly IT literate
- 20 days holiday per year plus bank holidays
- Shift pattern is Monday to Friday 07:30-17:00
- 4hrs every other Saturday morning on a rota basis.

, Permanent

**Benefits**:

- Company events
- Free On-site parking

**Salary**:

- To be discussed at interview stage.

**Benefits**:

- Canteen
- Free parking
- On-site parking

Work Location: In person


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