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Head of Employee Relations

4 months ago


Alcester, United Kingdom Appcastenterprise Full time

Location: Support Office (Alcester)

**The Role**

Helping Hands has been established for over 30 years and throughout that time the HR function has become increasingly vital to the success of the company. To maintain the success of the business and support us in our future growth plans we’re looking fora new Head of Employee Relations.

**Main Responsibilities**:

- Lead by example and be instrumental in creating excellent working relationships ensuring that Helping Hands values are delivered in a professional manner and are always maintained, with members of the team, company, and clients
- Ensure that all areas/branches in Helping Hands follow the Helping Hands policy guidelines and are of the highest standard
- Ensure that managers are developing their teams to deliver safe customer care and support the Regional Care Directors accordingly
- Work with the Senior Regional Team on continual improvement of quality systems and processes to develop a better service to all HR Hub users.

**Who You Are**

To be successful in this role you will be a high performer who is able to influence and impact people and the business. You will have good commercial understand alongside strong analytical skills and a passion for person centred care.Alongside these valuesyou will also have the following skills/experience
- Completed or working towards CIPD level 7 or equivalent
- Experience of leading an HR team
- Knowledge of regulatory requirements, legislation, guidance and best practice in line with CQC
- Experience of writing policies and procedures

At Helping Hands, we give our staff the flexibility to manage their day and make decisions in the best interest of our staff and customers. Joining us will mean that you are able to draw upon your professional experience to perform your role how you believeis best. We believe this provides a productive working environment where you are motivated to make an impact each day.

In addition to this we also offer a wide range of employee benefits including:

- 25 Days Annual Leave + Bank Holidays
- Competitive salary of £55k - £60k per annum + benefits
- Free onsite parking
- Access to our Employee Assistance Programme