Patient Meals Service Assistant, Gms Band A

3 weeks ago


Gloucester, United Kingdom Gloucestershire Managed Services Full time

Patient Meal Services To be responsible for food and beverage services, prepare patients beverages and snacks and clearing up of patients beverage service in accordance to the work schedule. Preparation for service, portioning and presentation of meals and beverages, checking for specialist diets and liaising with nursing staff to ensure the correct items are provided. Prepare for washing up both at ward level or in the catering department, using chemicals and equipment following standard operating procedures and COSHH regulations To be responsible for undertaking ward fridge temperatures and recording all the information accurately to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points requirements (HACCP) Communicate effectively with patients especially when completing beverage service and be aware of specific dietary requirements. To report maintenance faults and building fabric issues to your Supervisor in accordance with local procedure.

To ensure patients privacy and dignity is maintained throughout your work Retail Services Provide good customer service and build good relationships with our customers, greet customers and approach them in a way that is natural and fits the individual situation The post holder will have an understanding of all GMS products for sale, where they are located, brand names, place of manufacture and price. Listen to customer feedback by listening to what the customer is objecting about, confirm the validity of the concern and offer a solution. Operate cash register and alternative payment system in GMS retail areas, reconcile monies ensuring that standing operating procedures are applied and followed. Where appropriate to ensure the security of cash takings whilst at the same time not putting oneself at risk.

Clean and replenish the vending machines on a regular basis, suggest improvements to the service as trends change, completing all relevant documentation and sales information. Report any sightings of pests or damage to the fabric of the buildings that could provide potential harbourage to pests. To observe and comply with Food Hygiene & Health and Safety Regulations at all times. Also responsible for adhering to all GMS policies, procedures and guidelines as appropriate.

To wash up cutlery, crockery, utensils, equipment and containers, ensuring a clean and safe food and beverage service is available at all times To undertake general cleaning duties within ward areas, catering department and retail areas, following safe systems of work and achieving agreed standards Follow the correct use and care of equipment, reporting any damage, malfunction or maintenance requirements to the GMS help desk and advise the supervisor of action taken with documented information on the job number.



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