Medical Receptionist
2 weeks ago
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Filing, scanning & coding into medical records
- Process New registrations and deductions
- Summarising Medical Records
- E-Referrals
- Process medication requests
- E-Consults
Reception
- Receiving patients consulting with members of Practice team
- Ensure telephone system is on/off in a timely manner
- Opportunistic QoF
- Receive visitors to the practice
- Cash up end of day
Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
Other Tasks
- Ensure building security - have thorough knowledge of doors/windows/alarm.
- Any other tasks allocated by managers
**Salary**: From £18,500.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Day shift
COVID-19 considerations:
All patients and staff are asked to continue to wear face coverings.
Work Location: In person
Reference ID: Receptionist/Patient Care Navigator
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