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IT Technical Services Manager
4 months ago
IT Technical Services Manager with excellent knowledge of MS365, server infrastructure and network design, is required by leading UK IT & Telecoms solutions provider in their Huddersfield office. This is a hands-on role providing infrastructure support,as well as direct line management and contribution to business strategy as part of the senior leadership team.
This role will be hybrid working, with 2 days per week required in the office.
A full UK driving license is required for this position.
**Responsibilities**:
- Line management and support to the IT and Telecoms teams
- Providing third line IT support
- Contribution to business strategy and company development as part of senior leadership
- Designing and implementation of new systems for customers and the business
- Ensuring department SLAs are met and continuous service improvement
Experience required:
- Successful management of an IT team
- Strong technical skill in infrastructure/3rd line IT support, including MS365 & Windows server
- Design and Implementation of large-scale server infrastructure projects
- Excellent understanding of network design, cyber security, and firewall management
- B2B IT and/or Telecoms experience - (MSP experience would be a bonus)
**My client is looking to pay a starting salary of up to £45,000 + hybrid working + benefits.**
Benefits include:
- Career development
- Training & accreditation
- 30 days holiday, plus bank holidays
- Bonus Scheme
- Retail and services discounts
- Day off on your birthday
**Feel free to add me on LinkedIn**
Keywords: IT Manager / Windows Server / infrastructure / 3rd line support / line management / Microsoft 365 / telecoms / network design / firewall / service improvement / business strategy