Medical Retina Booking Coordinator

1 month ago


Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

We are looking for someone to provide and efficient and friendly booking and support service for our Medical Retina patients and Ophthalmology team.

Ensuring all efforts are made to provide patients with an outstanding experience as per the Trust vision.

To be the point of contact for all medical retina patients, booking new and follow up appointments, actioning cancellations and rescheduled appointments. Managing the waiting list. Working with consultants, clinical leads and other multi disciplinary teams. Identifying where additional capacity is needed and liaising with the rota coordinator to ensure extra clinics are facilitated.

Clinic management including withdrawing of clinics, setting up adhocs. Checking daily DQN's, e-outcome app and working with the failsafe officer to ensure no patients are lost to follow up.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Please see attached Job description and person specification for full details of roles and responsibilities



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