Customer Service Administrator

3 weeks ago


Alcester, United Kingdom I2I Recruitment Full time

**Responsibilities**:
The Role
- Answering and fielding phone calls from Clients, Engineers & Subcontractors
- Logging and triaging reactive maintenance requests
- Assigning and planning engineers and subcontractors to open WO’s
- Raising and sending Purchase Orders for Wholesale and Subcontractors
- Updating our CAFM system
- Updating clients portal systems

**Benefits**:
The Package:

- Starting salary of £21,000
- Permanent full time
- Annual leave plus bank holidays
- Working hours Monday - Friday shifts 8am - 4:30pm/9:30am - 6pm
- Joining a passionate and friendly team
- Genuine progression for someone with the passion to do so

**Requirements**:
The Person:

- We are looking for someone who has experience in administration, customer service or scheduling
- Excellent communicator
- You must have a positive mindset, can do attitude, solution finder


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