Client Support Administrator, Financial Planning

5 months ago


Glasgow, United Kingdom 1825 Full time

Job Description

abrdn plc is one of the world’s largest investment companies, and we are built on a long standing culture of caring about the future and making a positive impact. Together we invest for a better future. We do it to make a difference to the lives of our clients and customers, our employees, society and our shareholders.

Our strategy is to build a vibrant and value-creating purpose-led organisation, with the current and future needs of our stake holders at the heart of all we do.

Everything we do at abrdn Financial Planning Ltd is designed with our clients in mind. We seek to achieve the best possible outcomes for those who trust us to look after their wealth. We believe that the right advice, given at the right time and in the right way, can make a big difference to helping our clients achieve their goals.

We have an excellent opportunity for a Client Support Administrator to join our Glasgow office. This role is based in the office 5 days per week.

The Client Support team are responsible for the quality and timely delivery of high level administrative support for Financial Planners and Paraplanners to ensure a great client experience and service.

Key Outputs:
- Working with the Client Support Team Leader to ensure all Client Support activities adhere to policies and meet agreed standards and timescales in terms of quality and time.-
- Ensure any business obtained is being processed and submitted compliantly and in a timely manner within defined business processes.- Prioritise and plan own workload and be proactive.- Identify areas for improvement to maximise efficiency and effectively maintain an excellent client experience.- Working collaboratively and proactively across the team to support and assist colleagues, maintaining effective relationships.

Problem Solving:
- Effective management and ability to maintain excellent client service and delivery while meeting simultaneous demands.- Embrace change and support Client Support Team Leader in implementing change.- Responding flexibly, quickly and effectively to constantly shifting priorities within a highly pressured environment- Maintain effective relationships with colleagues, clients and third parties.- Being rigorously planned and organised to ensure demanding targets are achieved.

What we're looking for:
- Proven administrative experience within a wealth management or financial planning business- An ability to prioritise work effectively, work under pressure and to strict deadlines.- Work to a consistently high professional standard and level of accuracy.- Strong planning and organisational skills to ensure activities are aligned to business priorities.- An ability to work collaboratively in a fast paced team to ensure the smooth running the team and company as a whole.- Excellent knowledge and experience of Intelligent Office and MS Office Products.- SVQ In Business Administration (preferred)

Our Benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

How we create value

Our strategic drivers are the foundations from which we deliver for all our stakeholders: High Impact Intelligence, Enduring Relationships, Connections without borders and Future fit.

Our Inclusive Culture

We are committed to exploring the possibilities of working smarter. This means we’d like to hear from you, whatever way you like to work.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.



  • Glasgow, United Kingdom abrdn Full time

    Job Description abrdn plc is one of the world’s largest investment companies, and we are built on a long standing culture of caring about the future and making a positive impact. Together we invest for a better future. We do it to make a difference to the lives of our clients and customers, our employees, society and our shareholders. Our strategy is to...


  • Glasgow, United Kingdom 1825 Full time

    Job Description abrdn plc is one of the world’s largest investment companies, and we are built on a long standing culture of caring about the future and making a positive impact. Together we invest for a better future. We do it to make a difference to the lives of our clients and customers, our employees, society and our shareholders. - Our strategy is to...


  • Glasgow, United Kingdom abrdn Full time

    Job Description abrdn plc is one of the world’s largest investment companies, and we are built on a long standing culture of caring about the future and making a positive impact. Together we invest for a better future. We do it to make a difference to the lives of our clients and customers, our employees, society and our shareholders. - Our strategy is to...


  • Glasgow, United Kingdom Simple Financial Planning Ltd Full time

    **Paraplanner Administrator** **Glasgow** **Up to £20,000 plus benefits** We are seeking an individual to join an excellent Financial Planning firm and work with their small and friendly team in Glasgow. This role is a perfect opportunity to join a small firm and make a big impact. This role will teach you everything you need to know from the ground up...


  • Glasgow, United Kingdom Aspire Search Consultants Full time

    Financial Planning Administrator / Glasgow / Permanent / £28,000 - £36,000 basic salary + excellent benefits package (including pension and bonus) + study support / Hybrid working An opportunity has arisen for an administrator to join our highly regarded wealth management client based in Glasgow. In addition to administrative tasks, role holders can also...


  • Glasgow, Glasgow City, United Kingdom JohnstonGreer Ltd Full time

    Pensions and Investments AdministratorJohnstonGreer Ltd is seeking an experienced Administrator to join their team in a Financial Planning environment. The successful candidate will be responsible for maintaining and updating back-office databases, operating across Pensions and Investments.Key Responsibilities:Maintain and update back-office databaseThe...


  • Glasgow, United Kingdom Fram Executive Search Limited Full time

    Are you ready to elevate your career with a fast-growing, independent financial planning firm in the heart of Glasgow? Our clients, a respected name in the industry, is expanding and looking for a talented Financial Advisor to join their team. This is a fantastic, employed position offering hybrid working, a competitive salary, and a clearly defined bonus...


  • Glasgow, United Kingdom Heat Recruitment Ltd Full time

    Job Title: Financial Planning AssistantJob Summary: We are seeking a highly organized and detail-oriented Financial Planning Assistant to join our team. As a Financial Planning Assistant, you will provide administrative support to our financial planners, ensuring the smooth delivery of our services to clients.Key Responsibilities:Obtain information for...


  • Glasgow, Glasgow City, United Kingdom Successionwealth Full time

    Job RoleWe are looking for a skilled Administrator to join our Client Delivery team, supporting our Wealth Planners in providing high-quality services to our clients.Main TasksObtain policy details from policy providers and create policy illustrationsProcess new business applications and track their progressDevelop strong relationships with clients to ensure...


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    Financial Planning Assistant OpportunityEden Scott's client is seeking a motivated Trainee Paraplanner to join their dynamic team in Glasgow. This is a fantastic opportunity to develop your skills and gain valuable experience in a fast-growing financial services firm. The role requires you to be in the office 5 days a week.Key Responsibilities:Support...


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    Eden Scott's client is seeking a motivated Trainee Paraplanner to join their dynamic team in Glasgow. This is a fantastic opportunity to develop your skills and gain valuable experience in a fast-growing financial services firm. The role requires you to be in the office 5 days a week.Key Responsibilities:Support financial planners with research and report...


  • Glasgow, Glasgow City, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    Exciting Opportunity: Senior AdministratorAbout Us:We are a leading Partner Practice of St. James's Place Plc, a highly regarded FTSE 250 Wealth Management company that distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base.Key Details:Location: GlasgowSalary: Up to £28,000 per annum (dependent on...

  • Wealth Planning

    5 months ago


    Glasgow, United Kingdom EB Recruitment Ltd Full time

    **EB Recruitment has a fantastic opportunity for an Administrator to join the Wealth Planning team of a growing legal firm in Glasgow City Centre.** This role will focus on providing effective administrative support to the Financial and Wealth Planning team to ensure an efficient processing of business and to deliver a high quality service to clients. -...


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    Job OverviewWe are seeking a skilled Financial Planning Support Specialist to join our dynamic team. As a key member of our financial services team, you will provide essential support to our financial advisers through technical research and report writing, attending meetings as required.Our advisers offer holistic independent financial advice to clients,...


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    Our client, a leading financial planning company, is seeking an experienced Financial Planning Support Specialist to join their team. Based in a hybrid office setup, this role offers flexibility and the opportunity to work with a dynamic team focused on career development.The successful candidate will provide essential support to financial advisers through...


  • Glasgow, United Kingdom Succession Wealth Full time

    _**Are you looking to develop your experience in financial services administration with one of the UK’s top advice firms?**_ - **12-Month Fixed-Term Contract**_ **£25k - £28k pa. Hybrid working.** **Excellent benefits (see below)** Due to our continued growth Succession Wealth now have a fantastic opportunity for an organised and competent IFA...


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    Key Role SummaryWe are seeking a skilled Financial Planning Support Specialist to join our team at Eden Scott. As a key member of our financial planning team, you will provide essential support to our financial advisers through technical research and report writing, attending meetings as required.Day-to-Day ResponsibilitiesCarry out technical support for our...


  • Glasgow, United Kingdom CV-Library Full time

    The Role Our Client is looking for a full time Financial Services Administrator to join their friendly and enthusiastic team in their Glasgow or Edinburgh Office. The successful candidate will work in a team that deals with client queries relating to life assurance, pensions and investments as well as liaising with product providers and covering all...


  • Glasgow, Glasgow City, United Kingdom Brewin Dolphin Full time

    Job Role OverviewThe role of Financial Planning Assistant at Brewin Dolphin involves providing dedicated support to our Financial Planning Managers and collaborating with the administration team on a daily basis.Key ResponsibilitiesFacilitate the smooth processing of new and existing businessAssist with monitoring the performance and work throughput of the...


  • Glasgow, Glasgow City, United Kingdom Heat Recruitment Ltd Full time £30,000

    Financial Planning Support SpecialistHeat Recruitment Ltd is seeking a skilled Financial Planning Support Specialist to join their team. As a key member of the financial planning process, you will support several highly successful advisers and their HNW clientele. Your responsibilities will include producing new business illustrations, utilising software...