Dynamics 365 F&o Support Engineer

3 weeks ago


Cambridge, United Kingdom The People Network Full time

A great new opportunity has become live for an D365 F&O Support Specialist to join a market leader in Banking software to provide technical support to the internal team, partners, and end-customers.
You will be responsible for resolving highly complex technical issues, questions and requests for assistance related to Microsoft Dynamics D365 FO, and the associated solution architecture. As well as dealing with support tickets, you will also be responsiblefor proving input into articles, guides, best practice, and video tutorials to enable customers to resolve questions and issues through the support portal by themselves.
**The successful D365 F&O Support Engineer will have/be**:

- Prior experience working with Dynamics 365 Finance and Operations within a technical role
- Technical knowledge and understanding of architecture and performance related to D365FO implementations
- Experience within an IT Technical support role
- At least 1 current Microsoft Certification related to D365FO
- Technical knowledge and understanding in developing SSRS reports
- Knowledge of Dynamics 365 BC or CE



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