Customer Service Advisor
5 months ago
3 month temp role with the possibility of being extended or going perm
- Weekly pay
**About Our Client**:
Our client is a reputable and sizeable entity within the Energy and Natural Resources industry. They are known for their commitment to reliable and sustainable energy supply in the North West region of England.
- Provide exceptional customer service in a timely and efficient manner.
- Handle customer inquiries and resolve issues promptly.
- Maintain a comprehensive knowledge of the company's services and products.
- Identify opportunities to enhance customer satisfaction and loyalty.
- Support the wider team in achieving overall customer service goals.
- Follow company policies and procedures to ensure compliance.
- Participate in training and development activities to enhance job performance.
- Contribute to team effort by accomplishing related results as needed.
**The Successful Applicant**:
A successful Customer Service Advisor should have:
- Strong communication and interpersonal skills.
- A customer-focused approach with a passion for providing excellent service.
- The ability to work effectively in a team and individually.
- Problem-solving skills and the ability to handle customer complaints effectively.
**What's on Offer**:
- Competitive pay rate
- A supportive and engaging team environment in the heart of Preston.
- Opportunities for skill development within the Energy and Natural Resources industry.
- Experience within a reputable company.
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