Customer Service Advisor

6 months ago

Preston, United Kingdom Ideal Sales Solutions Ltd Full time

**Overview**

Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.

**Benefits**:

- Excellent working environment.
- 20 days holiday plus bank holidays.
- Company pension.
- Free parking.
- Recommend a friend scheme.
- Staff incentives.
- Social events.
- Progression within the company.

If you are passionate about providing excellent customer service and have the necessary skills and experience, we would love to hear from you.

**What we are looking for**:
We are looking for a positive and customer-focused individual to join our busy team as a Customer Service Advisor. You will have previous experience working in a customer service role from working in a call centre environment, retail, hospitality and travel, amongst other customer-focused environments, part or full time. The focus will be your ability to have conversations with customers in a confident, friendly and professional manner, most importantly, providing our customers with an exceptional level of service at a time when they need it most.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (35 hours per week), Monday to Friday 9.00am until 5.00pm with a 1 hour lunch break.

**At a minimum you should have**:

- A positive attitude and a can-do spirit
- Exceptional interpersonal skills, with the ability to build effective relationships and communicate with a wide range of people
- Flexibility and the ability to adapt to new situations
- Excellent communication skills, both written and verbal
- Ability to see through complicated situations and able to be creative in your approach to problem solving
- The ability to work independently and as part of a team
- A passion for providing excellent customer service
- The ability to Identify and implement opportunities to improve the customer experience

**What we're looking for**:

- **Teamwork -** We believe that a great team needs great people who are passionate about helping people and providing great service as one team.
- **Listening and communication** skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way.
- Someone who can quickly understand the customers needs and place a real focus on **resolving issues and queries** effectively.
- Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for this role.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- How many years of recent customer service experience do you have?
- What type of environment was your experience based in?
- Can you reliably commute to Kirkham, Preston every day?

Work Location: In person

Reference ID: Customer Service Advisor

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Job title - Customer Service Advisor Salary - £20,000 to £24,000 Location - Preston Duration - Full time/ Hybrid Are you a Customer Service Advisor looking for a new challenge? Do you class yourself as a creative, organised and hard-working individual with high attention to detail? Are you a social media whizz who loves creating engaging content? Well...

  • Customer Service Advisor

    2 months ago

    Preston, United Kingdom CV-Library Full time

    Are you looking for a new role in financial services? Do you want a career and not just a job as a Customer Service Advisor? If so, we are the company that wants you. Benefits: Basic salary for the customer service advisor of £28k plus an annual bonus scheme | Comprehensive training and induction| Access to Professional Development and...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor based at West View Leisure Centre in Preston, Lancashire. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to chance to become the friendly face of a busy leisure centre. As Customer Service Advisor, you'll enjoy making a difference to every person who...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom Recycling Lives Services Full time

    **Role**:Customer Service Advisor **Location**: Preston, PR1 **Hours**: Full time 42.75 hours per week, Mon - Fri **Salary**: £24,230.70 per annam **The opportunity** We are looking for an experienced Customer Service Advisor to join our established brokerage team, based at our Head Office facility in Preston. Reporting to the Customer Services...

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...

  • Customer Service

    5 months ago

    Preston, United Kingdom Hire Recruiter Full time

    **Customer Service / Account Advisor | Preston City Centre | £22,000 - £25,000 per annum** We are an online recruitment service. Working with employers throughout the UK, we offer bespoke recruitment solutions. Due to continued success, we are looking to recruit Customer Service/Account Advisor to join our team. This role is a **non-selling role and...

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are seeking a Customer Service Advisor for a client in Walton Summit, Bamber Bridge. This is a position offering a friendly and supportive environment which provides great opportunities with immediate starts after the interview process, and full training is provided. This job involves inbound and outbound calls to customers and...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom D & E Employment and Training Ltd Full time

    We are currently recruiting for a customer services advisor to join our expanding team The role will involve Inbound and Outbound calls to customers and depots. **We Need you to have -**: - A positive energetic attitude - Willingness to learn - Outgoing and enthusiastic - Excellent telephone manner with previous experience essential - Work well under...

  • Temporary Customer Service Advisor

    5 months ago

    Preston, United Kingdom Page Personnel Full time

    3 month temp role with the possibility of being extended or going perm - Weekly pay **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis! **As a Temporary Customer Service Advisor you will**: - Be first...

  • Customer Service Advisor

    4 weeks ago

    Preston, Lancashire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Preston, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...

  • Temporary Customer Service Advisor

    5 months ago

    Preston, United Kingdom Page Personnel Full time

    Temp to perm opportunity - Competitive hourly rate **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis! **As a Temporary Customer Service Advisor you will**: - Be first point of contact for customers in...

  • Service Advisor

    6 months ago

    Preston, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JA1338R2- Job Type- Full time- Location- Preston, Lancashire, England- Salary- £25200-£32600 per annum**Job description**: **Service Advisor - Preston Area** Our client, a well-established motor trade employer in the Preston Area, is looking to recruit a high performing Service Advisor to join the team. As a Service Advisor you will...

  • Customer Service Advisor

    6 months ago

    Preston, United Kingdom Entwistle Green Full time

    Customer Service Advisor Role – Customer Service Advisor (known locally as a Property Manager) Salary - £ 23,500 per annum Location – Preston Employment Type – Full-time, permanent We are looking for an  ENERGETIC  and  ENTHUSIASTIC  customer service specialist, who either has a background within property, or looking to embark within...

  • Customer Service Advisor

    5 months ago

    Preston, United Kingdom Suresite Full time

    There has never been a more exciting time to join **Suresite Group, **as we continue to expand our team to deliver growth and innovation in growing industry. We are currently looking for **Customer Service Advisors** to join our team in **Preston on a 12 month fixed term contract**. The position is full time (40 hours per week) working shifts covering the...

  • Temporary Customer Service Advisor

    5 months ago

    Preston, United Kingdom Page Personnel Full time

    Weekly pay and immediate start - Competitive hourly rate **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on an on-going temporary basis. **As a Temporary Customer Service Advisor you will**: - Be first point of contact for...