Head of Asset Management

3 weeks ago

London, United Kingdom The Arch Company Full time

**ROLE PURPOSE**

**KEY ACCOUNTABILITIES**
- Develop and implement the short, medium, and long-term strategy for the estate.
- Provide leadership and clear direction to all colleagues working on delivering the strategy.
- Line management of an Asset Manager who will work with you to deliver the portfolio’s targets.
- Co-ordinate and drive business as usual activities across other departments - Professional Services, Property Management, Lettings, Development etc - to deliver maximum value from the estate.
- Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators.
- Manage and nurture key customer relationships to maximise growth opportunities, customer satisfaction and company reputation
- Collaborate with the Finance/Credit Control teams to develop strategies for resolving significant customer arrears.
- Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations.
- Work closely with the leasing team on larger and more complex transactions involving capital expenditures and planning, as necessary.
- Assist the Acquisition and Disposal teams as required, providing valuable insights and recommendations.
- Liaise with external valuers when necessary to ensure accurate and up-to-date property valuations.
- Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups.
- Take on any other related responsibilities necessary to deliver the objectives as the role evolves over time.

**REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE**
- Demonstrable asset management experience including leading teams to deliver shared goals.
- Experience of successfully executing complex transactions.
- Comfortable utilising a data-driven approach to decision-making, leveraging key metrics to assess asset performance and identify value-add opportunities.
- Experience working collaboratively with cross-functional teams.
- Excellent written and verbal communication skills.
- MRICS qualified (+5 years PQE).

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