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Veterinary Receptionist/animal Care Assistant

4 months ago

Bristol, United Kingdom Vets Now Full time

**About the Job**:
Part Time Veterinary Receptionist/Animal Care Assistant

£10.35ph plus benefits

Be part of the UK’s leading provider of Emergency Pet Care

Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices - from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals. You will be joining a dedicated team of Vets, Nurses, Animal Care Assistants, Receptionists in our Bristol clinic.

Work hands-on in our busy Emergency and critical care clinics

Our Receptionists are often the first point of contact when a client calls or arrives at a Vets Now Clinic. Our Reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for handling administration duties accurately. You will provide our Vets and Nurses with vital updates about patients on the way to the clinic, or clients that may need assistance. Our Receptionists are a friendly face and listening ear when our clients need it most.

An animal care assistant is invaluable on a busy shift in an emergency clinic. As an ACA at Vets Now, you will be trained in assisting the clinical teams to provide a comfortable and stress free, in-patient environment. Under the guidance of our Vet Nurses and Vet Surgeons, you can expect to be handling patients for basic procedures, assisting with running diagnostic tests and ensuring all pets in our care are as comfortable as they can be. You could be asked to help set up and clear down a theatre for surgical procedures, as well as making sure all in-patients have their basic husbandry needs attended to.

Working pattern

We are looking for a skilled veterinary receptionist/animal care assistant with a genuine passion for people and animals that can commit to the following 4 week rolling rota pattern:
Week 1: ACA: Tuesday from 18:00 to 02:00

Week 2: ACA: Tuesday from 18:00 to 02:00, Reception: Saturday from 12:00 to 18:00 and Sunday from 09:00 to 18:00

Week 3: ACA: Tuesday from 18:00 to 02:00

Week 4: ACA: Tuesday from 18:00 to 02:00, Reception: Saturday from 12:00 to 18:00 and Sunday from 18:00 to 00:00

Plus, a fair share of bank holidays.

Your rewards and benefits package

Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:

- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You - reward gateway giving discounts and cashback with 100’s of retailers
- £780 CPD allowance increasing annually pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions - 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary