Customer Service Advisor

3 weeks ago


Nottinghamshire, United Kingdom Macildowie Recruitment and Retention Full time

**Customer Service Advisor**
**£19,500.00 + Monthly Bonus**
**Ruddington, Nottingham**
**Full-Time, Permanent**
Macildowie are pleased to be working alongside a fantastic and reputable business, based in **Nottingham**.

This is a **full-time, permanent** opportunity with an excellent route for progression within the business.

The working days are Monday to Friday, with the requirement to work 1 in every 3 weekends.
Various shift patterns, 8am-4pm, 9am-5pm, 10am-6pm & 11am-7pm.
Weekend shifts are remote via the comfort of your own home, and 11am-7pm shifts also.
**Roles & Responsibilities**
- Build relationships with colleagues and encourage best practice.
- Providing information about new and existing products and services across the business.
- Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers.
- Excellent written and verbal communication skills.
- Previous experience within a customer facing/supporting role.
- The ability to work within a fast-paced environment.
- A genuine passion and motivation to problem solve and help others.

**Benefits**
- Competitive market salary.
- On-site parking, gym and cafeteria.
- Monthly performance bonus structure.
- Annual discount vouchers for yourself + friends and family.
- 25 days annual leave + bank holidays.



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