Office Administrator

3 days ago


Newham, United Kingdom Ashton Care Ltd Full time

**Principal responsibilities**:

- Carry out Individual Needs Assessments for new Service Users;
- Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management;
- Carry out introductory visits every time a Care Worker visits a Service User for the first time;
- To be on-call in case of emergency;
- Liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Plans;
- Identify any training needs of Care Workers and report accordingly;
- Conduct Care Reviews and respond to Individual Review Forms completed by Care Workers;
- Report any changes in a Service User to the Care Coordinator;
- Monitor, supervise and mentor all Care Workers in the field;
- Encourage and identify opportunities for Care Workers' continuing professional development.
- Monitor all Service Users for customer satisfaction;
- Ensure the accuracy and completeness of all documentation held in Service Users' homes;
- Ensure that all written reports and administration is up to date;
- Liaise closely with the Branch Manager and Care Coordinator in the office and report back regularly on activity in the field.
- Ensure all the staff data are updated according to the company policy.

**Job Types**: Full-time, Permanent

**Salary**: £15,000.00-£19,000.00 per year

**Benefits**:

- Sick pay
Schedule:

- Monday to Friday
COVID-19 considerations:
All safety precautions.

Ability to commute/relocate:

- Newham, Greater London: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)
**Experience**:

- Administrative Assistants & Receptionists: 2 years (preferred)
- Office: 1 year (preferred)
Shift availability:

- Day shift (preferred)


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