Key Account Coordinator
3 months ago
Prestigious Fire Installation and Security Protection Company based in Loughborough are looking for a number of Key Account Coordinators to join them on a temp to perm basis.
The positions are for enthusiastic and bright people who want to work within the National Accounts Team, based in Loughborough.
You will be required to complete the following:
- Managing the performance of major accounts
- Attending client facing meetings
- Identify opportunities to enhance service delivery.
- Ensuring CRM systems are up to date.
- Ensure Performance metrics are met.
- Accurate invoicing
- Monitoring numerous customer specific inboxes
- Maintaining customer web-based portals
- Uploading of worksheets, invoices and quotations
- Resolving queries and/or complaints
- Point of escalation
- Be passionate about their role.
- Enjoy interactions with clients.
- Driven to improve customer service levels.
- Be able to multitask.
- Excellent attention to detail
- Be friendly and approachable.
- Tackle issues with a positive attitude.
The position is working Monday to Friday 8:30am - 5pm
The position is temp to perm paying between £12.00 and £13.00 per hour.
If you are interested, we would love to hear from you.
**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks
**Salary**: £12.00-£13.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Loughborough, LE11 2PY: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Account management: 1 year (preferred)
- Administrative: 1 year (required)
- Invoicing: 1 year (required)
Work Location: In person
Reference ID: HJDKEY
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