Customer Service Consultant- Nottingham

4 weeks ago

Nottingham, United Kingdom Gallagher Full time

**Customer Service Consultant - SME INSURANCE - Salary from £22,000 per year plus performance based monthly bonus - Nottingham**

**What you’ll be doing**:
Our Customer Service Consultants help small to medium size businesses find insurance policies that meet their needs. You will use your communication skills to build a rapport, gather the right information to understand their needs, while providing excellent customer service.

You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.

**Summary of the role**:

- Our working hours are Monday to Friday 9am-5pm.
- Annual salary is from £22,000
- We are based in Nottingham City Centre with easy access from local bus routes and Park & Ride buses. We are located a 1-minute walk from Maid Marian Way tram station & a 10-minute walk from Nottingham train station.
- Structured 4-week training programme and a dedicated team to ensure you reach your potential.

**Benefits**:

- Guaranteed annual pay increase*
- 25 days holiday (plus bank holiday)
- Career progression opportunities
- Exciting social package, including games nights, company fun days, festivals, and charity days
- Free lunch provided for all colleagues
- Company pension
- Life insurance
- Fun, positive work culture

**Skills and experience we’re looking for**:

- Experience call handling (ideally sales experience) is required
- Experience in Insurance is desired, but not required. Many of our Customer Sales Advisors come from a wide variety of customer focused careers
- You will enjoy speaking to customers, be able to build strong rapport and take a genuine interest in their needs
- We are looking for new colleagues that will fit in with our fun, but results driven culture
- The ability to perform basic maths tasks and simple IT systems

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Insurance sales: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Nottingham (required)

Work Location: In person

Reference ID: Customer Sales Advisor - Nottingham

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