Internal Sales Support Coordinator

2 weeks ago


Bracknell, United Kingdom Atom Recruitment Ltd. Full time

Our Client is a Chemical Distribution Company. They currently have a vacancy for an **Internal Sales & Field Support Coordinator - Pharmaceutical & Fine Chemicals.**This position will be **office based near Bracknell ,** Berkshire and is a **full-time permanent role** reporting to the Sales & Regulatory Manager

**This position is suitable for a Science Graduate**

**Job Purpose**
- Operates as an information hub and problem-solver for the Pharmaceutical and Fine Chemicals Division
- Ensure smooth passage of sales as required through the organisation from new enquiries through to delivery of goods
- Ensure high level of customer service and customer satisfaction
- Provide technical and administrative backup for the sales team. Assist Pharma and Fine Chemicals Management as required

**Key Responsibilities**

**External enquiry coordination**
- Confidently and proactively contact customers to provide technical / commercial information.
- Handle multiple enquiries and follow-ups at the same time, with differing timescales and resolutions

**Internal coordination of sales team activity**
- Act as a proactive source of information for the field sales team
- Preparation of reports, presentations, and figures for internal & external use
- Close co-operation with Business Support - accounts, credit control, logistics, HS&E
- Maintain Customer Relationship Management database
- Support Marketing activities as necessary
- Liaise with team members in the organisation of sales events

**Provide a single point of contact for suppliers**
- Maintain and improve relationships with suppliers

**Deputise for team members as required**

**Qualifications / Experience**
- Science graduate (or equivalent)
- Good attention to detail
- Team player with friendly customer service attitude
- Ability to self-motivate
- Fluent in English in both verbal and written communication
- Proficient in Microsoft Excel, Outlook and PowerPoint

In return our Client is offering a minimum basic salary of £25,000 per annum plus benefits



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