Cloud Communications Apprentice

2 weeks ago


London, United Kingdom ITP Full time

**The Opportunity**

Our client is recruiting for a Cloud Communications Apprentice to join their team in London, SE16

The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way

**The Company**

A Cloud Customer Experience (CX) Consultancy

Help businesses looking to improve their customer engagement technologies

Provide Consultancy, Project Management and Support.

Their core focus is Cloud Communications and Contact Centres Cloud Transformations (UCaaS & CCaaS)

They partner with the leaders in their technologies (RingCentral and Nice CXone)

**The Position**

**Job Title**:
Cloud Communications Apprentice

**Apprenticeship Course**:
Level 3 Information Communication Technician

**Apprenticeship Duration**:
18 months

**Location**:
London, SE16

**Working Hours**:
Monday to Friday 9.30 to 5.30

**Salary**:
£14,000 pa

**Role and Responsibilities**

An opportunity has arisen for a reliable and motivated individual to join our technical team.

If you want a career which offers diversity, scope for creativity, a dynamic environment with an increasing demand in the market then unified communications engineering might just be your calling. We are seeking an Cloud Communications, due to a shortage of skilled people in the UK, you will go through an intense 18-month training programme where you will gain necessary skills required to do the job.
- System Diagnostics
- Diagnosing and fixing faults in systems
- Building and testing Cloud Telephony features
- General administration support to the teams/customers
- Talking customers through basic user instructions after initial set up.
- Fault finding line/software services
- Visiting customer premises
- Overtime when required.
- Update the company ticketing system.
- Provisioning Orders and associated administration

**Desired Qualities, Skills and Knowledge**:

- Be a quick learner
- Love technology
- Be able to think in a structured manner
- Good communication skills
- Good computer skills
- English and Maths GCSE (Grade C/ 4 or above)

**Eligibility Criteria**

**About ITP**
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

**Job Types**: Full-time, Apprenticeship

**Salary**: £14,000.00 per year

Schedule:

- Monday to Friday
- Overtime

Work Location: One location



  • London, United Kingdom ITP Full time

    **The Opportunity** Our client is recruiting for a Cloud Communications Apprentice to join their team in London, SE16 The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will...


  • London, United Kingdom 潇杯敬 Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Minimum qualifications: Bachelor's degree in Science, Arts, or equivalent practical experience. Experience managing teams and direct people management. Experience in public relations, media, or corporate communications. Preferred qualifications: ...

  • Employee Engagement

    3 days ago


    London, United Kingdom Tate Museum Full time

    Reference:TG3300 Opportunity type:Fixed-term, Full-time Working hours:36 hours per week **Salary**:£20,755 per annum Location:London Closing date:24 March 2023 at midnight - Share with friend We’re looking for an enthusiastic apprentice who is keen to enhance their business administration skills through study, and to put those skills into...


  • London, United Kingdom Norton Rose Fulbright Full time

    Have you thought about a career in IT but are worried about the costs of university? Maybe you just want to get into the world of work and start your career. If so, Norton Rose Fulbright's Apprenticeship Programme might be for you. We believe that everyone should have the opportunity to develop to their full potential, which is why we have launched our...


  • London, United Kingdom Alibaba Cloud Full time

    Job Description Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature...

  • Technical Account Manager

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...

  • Technical Account Manager

    Found in: Talent UK 2A C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    Descriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...

  • Apprentice

    1 day ago


    London, United Kingdom BT Group Full time

    Apprentice - Network Engineer (Level 6 Digital & Technology Solutions Professional) - London **Job Req ID**:26303**Posting Date**:15 Nov 2023**Function**:Apprentices**Location**:1 Braham Street, London, United Kingdom**Salary**:21,000.00- Apprentice - Network Engineer Level 6 Digital & Technology Solutions Professional You’re not just looking for a...

  • Field Based Business Development Executive

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs to carry out various sales...


  • London, United Kingdom Alibaba Cloud Full time

    1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs to carry out various sales...

  • Business Development Manager

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    Established in 2009, Alibaba Cloud is the digital technology and intellectual backbone of the Alibaba Group. It offers a comprehensive suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics,...


  • London, United Kingdom Alibaba Cloud Full time

    Established in 2009, Alibaba Cloud is the digital technology and intellectual backbone of the Alibaba Group. It offers a comprehensive suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics,...


  • London, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time

    Salesforce Commerce Cloud Specialist - London - Hybrid - £65,000 Salesforce Commerce Cloud Specialist needed on a permanent basis in London. Gravitas have partnered with a rapidly growing organisation in London who are looking for an Salesforce Commerce Cloud Specialist on a permanent basis. Your responsibilities would be to help shape their ecommerce...

  • Business Development Manager

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    Established in 2009, Alibaba Cloud is the digital technology and intellectual backbone of the Alibaba Group. It offers a comprehensive suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics,...


  • London, United Kingdom Alibaba Cloud Full time

    Established in 2009, Alibaba Cloud is the digital technology and intellectual backbone of the Alibaba Group. It offers a comprehensive suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics,...

  • Remote Technical Account Manager

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response....


  • London, United Kingdom Alibaba Cloud Full time

    As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response....


  • London, United Kingdom Rejuvence Clinic Full time

    Apprentice Team Ltd are currently recruiting for a business based in Limehouse, E14 area who is looking for a Patient Care Co-ordinator Apprentice to join their growing team! This company is a doctor-led, doctor delivered face, body and hair clinic who offers revolutionary new treatments for men & women of all ages. The have years of experience and are...

  • Business Development Manager

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Alibaba Cloud Full time

    1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs to carry out various sales...