Cloud Communications Apprentice

1 month ago


London, United Kingdom ITP Full time

**The Opportunity**

Our client is recruiting for a Cloud Communications Apprentice to join their team in London, SE16

The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way

**The Company**

A Cloud Customer Experience (CX) Consultancy

Help businesses looking to improve their customer engagement technologies

Provide Consultancy, Project Management and Support.

Their core focus is Cloud Communications and Contact Centres Cloud Transformations (UCaaS & CCaaS)

They partner with the leaders in their technologies (RingCentral and Nice CXone)

**The Position**

**Job Title**:
Cloud Communications Apprentice

**Apprenticeship Course**:
Level 3 Information Communication Technician

**Apprenticeship Duration**:
18 months

**Location**:
London, SE16

**Working Hours**:
Monday to Friday 9.30 to 5.30

**Salary**:
£14,000 pa

**Role and Responsibilities**

An opportunity has arisen for a reliable and motivated individual to join our technical team.

If you want a career which offers diversity, scope for creativity, a dynamic environment with an increasing demand in the market then unified communications engineering might just be your calling. We are seeking an Cloud Communications, due to a shortage of skilled people in the UK, you will go through an intense 18-month training programme where you will gain necessary skills required to do the job.
- System Diagnostics
- Diagnosing and fixing faults in systems
- Building and testing Cloud Telephony features
- General administration support to the teams/customers
- Talking customers through basic user instructions after initial set up.
- Fault finding line/software services
- Visiting customer premises
- Overtime when required.
- Update the company ticketing system.
- Provisioning Orders and associated administration

**Desired Qualities, Skills and Knowledge**:

- Be a quick learner
- Love technology
- Be able to think in a structured manner
- Good communication skills
- Good computer skills
- English and Maths GCSE (Grade C/ 4 or above)

**Eligibility Criteria**

**About ITP**
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

**Job Types**: Full-time, Apprenticeship

**Salary**: £14,000.00 per year

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- South East London, SE16: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location



  • London, United Kingdom ITP Full time

    **The Opportunity** Our client is recruiting for a Cloud Communications Apprentice to join their team in London, SE16 The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will...


  • London, United Kingdom Harris Computer Full time

    i2 Group, a Harris Computer company, are seeking to appoint Apprentices to work under the guidance of more experienced developers, to learn the skills and techniques necessary to become a Dev/Ops Platform Developer. i2 and its customers are following the industry shift to cloud. As part of our modernization approach and shift to SaaS offerings, we have...


  • London, Greater London, United Kingdom Harris Computer Full time

    i2 Group, a Harris Computer company, are seeking to appoint Apprentices to work under the guidance of more experienced developers, to learn the skills and techniques necessary to become a Dev/Ops Platform Developer.i2 and its customers are following the industry shift to cloud. As part of our modernization approach and shift to SaaS offerings, we have...


  • London, United Kingdom Harris Computer Full time

    i2 Group, a Harris Computer company, are seeking to appoint Apprentices to work under the guidance of more experienced developers, to learn the skills and techniques necessary to become a Dev/Ops Platform Developer. i2 and its customers are following the industry shift to cloud. As part of our modernization approach and shift to SaaS offerings, we...


  • London, United Kingdom 潇杯敬 Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Minimum qualifications: Bachelor's degree in Science, Arts, or equivalent practical experience. Experience managing teams and direct people management. Experience in public relations, media, or corporate communications. Preferred qualifications: ...


  • London, United Kingdom Google Inc. Full time

    Bachelor's degree in Science, Arts, or equivalent practical experience. Experience managing teams and direct people management. Experience in public relations, media, or corporate communications. Preferred qualifications: Understanding of cloud technologies. Ability to establish media relationships in multiple EMEA regions. Ability to identify...

  • IT Apprentice

    21 hours ago


    London, United Kingdom QA LIMITED Full time

    Apprentices are in demandIf you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your...


  • East London, United Kingdom First 360 Apprentice Full time

    **IMMEDIATE START** **Are you looking to start a career in business administration?** **Can you easily commute to London E15?** Our client is a provider of ICT support and Infrastructure Services to schools and other educational organisations. They're looking for a business administration apprentice to add to their team! **Duties and...


  • London, United Kingdom Zayo Group UK Limited Full time

    **About the company**: For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity - they're in the...


  • London, United Kingdom Cloudigital Limited Full time

    Cloudigital is a leading Salesforce Marketing Cloud agency dedicated to delivering exceptional digital marketing solutions. We specialize in leveraging Salesforce's powerful tools to drive engagement, convert leads, and grow our clients' businesses. Our team is growing, and we are looking for a passionate Digital Marketing Apprentice to join us. **Role...

  • IT Support Apprentice

    1 month ago


    London, United Kingdom QA Ltd Full time

    **Employer description:** When fast-growing companies need scalable managed IT solutions, they come to us. When the world went remote and companies needed cloud tech solutions to work from home, they came to us. When scaling companies need to develop and deploy a cloud first scalableIT strategy, they come to us. Can you see the pattern here? Yes! We are...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions:Are you the right candidate for this opportunity Make sure to read the full description below.As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...


  • London, United Kingdom Alibaba Cloud Full time

    Job Description Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature...


  • London, United Kingdom Alibaba Cloud Full time

    Job DescriptionDescriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...


  • London, United Kingdom Alibaba Cloud Full time

    Descriptions:Are you the right candidate for this opportunity Make sure to read the full description below.As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team...


  • London, United Kingdom Alibaba Cloud Full time

    Job Description 1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs to carry out various...


  • London, United Kingdom Alibaba Cloud Full time

    1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs to carry out various sales...