Receptionist - 16-20 Hours Per Week

4 weeks ago


Stowmarket, United Kingdom Primary Care Careers Full time

**About the Role**:
Stowhealth has an opportunity for a receptionist to join our team on a** **part-time basis for 16-20 hours per week, with an additional 3- 4 Saturdays per year, paid as over-time.

Main duties of the job:

- To greet patients at the reception desk and deal with their enquiries in a professional manner;
- To instruct patients on the correct use of the automatic check-in machine;
- To make, alter and update appointments for patients on the computer systems, according to set protocols;
- To extract, accurately, and re-file patient records, as and when required;
- To handle telephone enquiries in a professional manner;
- To provide advice and information to all users of, and visitors to, Violet Hill House and associated health teams;
- To provide holiday and sickness cover for the reception team;
- To keep the reception area and desk efficient and tidy;
- To pass on relevant information to team members to ensure continuity of care and staff efficiency;
- To maintain security and confidentiality of persons, equipment and information.
- For further information about the role, please see the attached job description._

The interview panel will have a minimum of two people and will take place week commencing 26th June.

**About Us**:
Stowhealth is an established GP Practice in Stowmarket, Suffolk and part of Suffolk Primary Care.We pride ourselves on offering an excellent, efficient and friendly service to all patients.
- The successful applicant will be employed by Suffolk Primary Care, an innovative partnership with likeminded Suffolk GP surgeries covering 130,000 patients. Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare. Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.
- Suffolk Primary Care offers the perfect environment for someone who wants to make a real difference in the lives of their patients. We are committed to undertaking high quality clinical research with all our practices being research active.**Benefits of working for SPC include**:

- NHS Pension Scheme
- The NHS Pension Scheme is a defined benefits scheme
- Life insurance
- Family benefits including an adult dependents pension and children’s pension
- Ill health benefits
- 20% employer contribution
- Electric Car Salary Sacrifice Scheme
- No deposit
- No credit check
- Fully comprehensive insurance
- Servicing and tyres
- Breakdown cover
- Proper Pay
- Living Wage Foundation Accredited
- GP Remote Working
- Eye Care Vouchers
- Health Service Discounts
- Annual Leave - Minimum 33 days FTE with enhancements for long service
- Enhanced maternity & paternity terms
- High street discounts through our own online portal
- Technology and homewares salary sacrifice schemes with Currys and John Lewis
- Cycle to work salary sacrifice scheme
- Gym salary sacrifice scheme

**Disclosure and Barring Service Check



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