Receptionist

4 weeks ago

Stowmarket, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

Are you looking for an Receptionist based role in Stowmarket our friendly, fast-paced team have an exciting opportunity for a Senior Receptionist to join the existing team...

Our reception team at Haymills is looking for a part time Senior Receptionist to cover Maternity leave for 12 months. This is a fixed term position and we're looking for someone to work on a part time basis

If you're a proactive, organised administrator with a can-do attitude - we would love to hear from you

Main duties of the job

The ideal candidate will have strong communication skills, the ability to prioritise and spin lots of plates at once, as well as demonstrable administrative experience. We use a variety of different systems, so being confident in IT and with the ability to pick new things up quickly would be advantageous.

You will be joining a fast-paced and changing environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo, ESR and Oracle would be an advantage, however training would be given in respect to any training needs.

You should be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Sometimes we are contacted by individuals who may be distressed or upset, the ability to deal with such situations confidently and sensitively is vital.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We are an improving Trust, with ambitious aspirations and pushing ahead with exciting transformation work. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Other benefits included within this role are:-

NHS pension Comprehensive in house & external training programmes Career progression Generous starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) NHS discounts in shops, restaurants and attractions Flexible working options

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

NVQ 2 Customer Services or equivalent experience

Desirable

Knowledge of Trust's electronic records

Experience

Essential

Use of ICT applications/ packages Experience of working in a busy reception/office environment

Desirable

Data inputting/similar work

Skills

Essential

Effective and articulate communicator Ability to manage and prioritise a variety of tasks

Desirable

Keyboard/typing qualification

Knowledge

Essential

Microsoft packages

Desirable

Knowledge of Clinical and Patient Administration Systems Lorenzo, basic computer skills - Word, Excel, Access

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