Support Services Administrator
2 weeks ago
**Ever considered a career in the Police?**
**The role**:
An excellent opportunity has arisen to play a key role in a unique team, supporting the work of Counter Terrorism Policing and Organised Crime.
Are you self-motivated, dynamic and looking for a new challenge? Ever wondered what it’s like working behind the scenes of a busy police force? We’ve got the perfect opportunity for you to join our team as a Support Services Administrator.
This is a diverse role where you’ll be providing business and reception services to all stakeholders at the North East Region Prison Intelligence Unit (NERPIU). We can guarantee that no two days will be the same - you’ll face new challenges, work with colleagues with all levels of experience and generally - expect the unexpected
**What will I be doing?**
In this role you will provide an efficient and comprehensive clerical and administrative support to the North East Region Prison Intelligence Unit (NERPIU), ensuring the effective day to day running of the administrative functions in accordance with force and regional requirements. The main aspects of the role are:
- Record and action from the mailbox whilst adhering to force policies and procedures in relation to data protection and confidentiality.
- Provide a telephone service for colleagues from across the organisation and out of force.
- Plan and organise meetings, as well as taking minutes and actions.
- Collate and produce documents using data collected, use these in computerized system to report back findings.
For further information please see the role profile: SSA NERPIU
**What do I need?**
- Excellent administration skills and an ability to remain calm when under pressure
- Exceptional planning and organisation skills - you’ll need to evidence that you can deliver a high-quality service to internal and external customers, as well as prioritising workload appropriately.
- You must demonstrate strong written and verbal and communication skills and have the ability to communicate at all levels
- Experience to ensure a high quality of service to our customers.
- Experience of databases and spreadsheets
- An understanding of health and safety.
**Benefits**
- 24 days’ leave, excluding bank holidays, increasing to 29 days for 5 years+ service
- Enhanced Maternity, Shared Parental and Adoption leave
- Fantastic market leading public sector pension scheme with a 16% employer contribution
- Our faith rooms give you a private space to reflect and observe religious practice
- Corporate Travel schemes - local rail, bus services and metro
- Access to Private Healthcare and Eye Test Vouchers
- Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
- Also, to take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations
- Sports & Social Club - join our thriving sports scene at Team NP and also enjoy further exclusive discounts on days out and travel
- Cycle to work scheme
**Vetting level**:
Security Clearance (SC)
Applicants must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information and references.
**Vacancy Contact**:
To discuss the position in more detail please contact either:
**Diversity, Equality and Inclusion**
**Important Information
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