Estate Sales Coordinator
7 months ago
**We Play A Different Game**
Delivering memorable, warm, and professional service to our members and guests is key to everything we do. To achieve this, we want to attract the very best people to work with us.
Archerfield is one of Scotland’s leading destinations for golf, luxury stays, events and world-class spa treatments, with a range of accommodation from suites and lodges to coastal cottages and a grand mansion house. Situated on the stunning East Lothian coastline, we are just 18 miles from Edinburgh and a short distance from North Berwick, Haddington and other East Lothian towns.
**Join Our Reservations Team**
We are now looking to recruit an enthusiastic and motivated full-time Reservations Agent to join our expertly trained team. This is a Full-Time role working 40 hours five days from seven. Due to the nature of the business will involve some evening and weekend working.
**What you'll be doing in this role**:
- Dealing with Accommodation reservation enquiries.
- Enhancing the experience of every potential guest.
- Converting customer enquiries into sales.
- Completing bookings and taking payments.
- Maintain accurate filing systems for all correspondence within the department.
**Who are we looking for**:
- Dedication to providing first class customer service.
- Someone well presented, polite and courteous.
- Understanding of luxury properties.
- A positive attitude and excellent communication skills.
- A good understanding of IT, specifically Microsoft Word, Excel and Outlook.
**What we give you**:
- Estate based incentive and discount schemes.
- Excellent training and development opportunities.
- Access to staff discount and wellness scheme.
- Staff uniform.
- Staff discounts.
If you feel you have the necessary skills and experience, then in the first instance, please contact our Reservations Manager Claire Smillie.
**Job Types**: Full-time, Permanent
**Salary**: Up to £26,500.00 per year
**Benefits**:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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