Patient Pathway Co-ordinator
2 days ago
We are seeking a highly motivated and proactive individual to fulfil the role Patient Pathway Co-Ordinator for the Wessex Clinical Genetics Service.
Your will work with a diverse range of staff including with Consultants, Counsellors and the wider admin team within the department and Specialist Medicine Care Group.
The department oversees the testing and management of genetics conditions over the Wessex area (population catchment 3.5 million) and the role is diverse, allowing you to take full ownership of patients' pathways from referral to discharge.
You will be come knowledgeable in a wide range of Trust and bespoke department clinical systems and the role provides scope for professional development.
YOUR MAIN DUTIES
You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.
To understand the role in more detail please read the full job description and person specification documents attached
WHAT WE CAN OFFER YOU
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Post holder will be supporting Genomics team.
- Implement all administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
- Utilise computerised tracking systems to locate case notes and investigation results.
- Liaise with Private Patient Co-ordinators where appropriate to ensure a seamless patient journey.
- Ensure patient information is maintained and updated on the appropriate patient information system.
- Monitor work lists for Choose and Book to monitor Consultant workflow and escalate to Team Leaders if necessary.
- Ensure referral grading outcomes are logged on the appropriate patient information system.
- Setting up clinics in liaison with consultants.
- Managing clinic capacity in liaison with consultants.
- Requesting and tracking medical records.
- Capture and distribute clinic outcomes
- Ensure follow up appointments and diagnostics are booked.
- Other specialty specific duties commensurate with the grade of this post, as agreed within individual specialties
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.
- RSA 2 word processing/typing or equivalent experience.
- Proficient in the use of Microsoft Word.
- Excellent telephone / communication skills.
- Courses / further study attended to demonstrate evidence of personal development
- Knowledge of medical terminology Administrative and organisational experience.
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