Internal Sales Administrator

7 months ago


Elland, United Kingdom Techbelt Ltd Full time

**Join a Customer Service Passionate Team at Techbelt**

Are you passionate about working in an environment where team members openly suggest ideas and prioritize exceptional customer service? Look no further Techbelt, a leading provider of PTFE coated conveyor belts and materials, is seeking an **Internal Sales Administrator** to join our dynamic and customer-focused technical team.

**Company Overview**:
**The Opportunity**:
As an **Internal Sales Administrator** at Techbelt, you'll be instrumental in supporting our Technical team and ensuring seamless operations within our sales processes.

Order Management:

- Accurately enter customer orders into the Sage system for timely processing and fulfillment.
- Maintain organized records of orders for efficient tracking and reference.

Quotation Generation:
Customer Communication:

- Handle inbound telephone calls from customers courteously and professionally, addressing inquiries and providing assistance.
- Serve as a primary point of contact for customers, fostering positive relationships through effective communication and support.
- Develop and nurture relationships with new and prospective customers, identifying their needs and offering tailored solutions to meet their requirements

Payment Processing:

- Facilitate secure and efficient customer card payments over the phone, adhering to established procedures and protocols.

Interdepartmental Collaboration:

- Collaborate with other departments such as production, sales and shipping to coordinate order fulfillment and resolve issues.
- Communicate effectively with team members to ensure alignment in serving customer needs.

**What We Offer**:
Location: Elland

**Salary**: £22,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- 20 days holiday plus statutory bank holidays

Schedule:

- Monday to Friday
- 40 hours per week

**What We're Looking For**:

- 3-5 years previous experience in sales support or customer service, preferably in a technical or industrial setting.
- Strong communication and interpersonal skills, with a customer-focused mindset.
- Ability to thrive in a collaborative team environment and contribute to continuous improvement.
- Excellent organizational skills and attention to detail to ensure efficient sales operations.

**Join Us**:
Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Sales administration: 3 years (required)

Work Location: In person



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